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Inside Sales Manager

Mumbai, Maharashtra, India

91 Days ago

Job Description


This role is for one of the Weekday's clients

Min Experience: 1 years

Location: Mumbai

JobType: full-time

We are seeking a dynamic and driven Inside Sales Manager to join our sales team. As an Inside Sales Manager, you will play a pivotal role in generating new business, managing existing customer relationships, and driving revenue growth. This role is ideal for someone with a passion for sales, excellent communication skills, and the ability to thrive in a fast-paced environment. You will be responsible for converting leads into sales opportunities, maintaining a high level of customer satisfaction, and collaborating closely with other sales team members.

Requirements

Key Responsibilities:

  • Lead Generation & Qualification: Identify and qualify leads using various methods, including inbound inquiries, cold calling, and social media platforms. Ensure leads are aligned with the company's target market.
  • Sales Outreach: Reach out to potential clients via phone, email, and video conferencing to understand their needs and pitch the company's products and services effectively.
  • Sales Conversion: Engage with prospects to move them through the sales funnel, closing sales and driving revenue. Meet or exceed monthly and quarterly sales targets.
  • Customer Relationship Management: Build and maintain strong, long-term relationships with customers. Provide exceptional customer service by addressing queries and offering solutions.
  • Collaboration: Work closely with the field sales team and other departments, such as marketing and product, to develop sales strategies and meet company objectives.
  • Reporting & CRM Management: Maintain accurate records of all sales activities and customer interactions in the CRM system. Regularly update forecasts and sales pipelines to track progress against targets.
  • Market Research & Feedback: Monitor competitors and industry trends to provide relevant insights and feedback to improve the sales process and product offerings.
  • Team Development: Collaborate with senior sales leaders to contribute to team development and share best practices. Provide mentorship to junior team members as required.

Skills and Qualifications:

  • Experience: Minimum of 1+ years of experience in inside sales, telesales, or a similar sales role.
  • Sales Acumen: Strong understanding of sales processes, lead generation, and customer relationship management. Ability to work effectively under pressure and meet targets.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence decision-makers.
  • Customer Focused: Ability to understand customer needs and provide solutions that meet their business requirements. Demonstrates empathy and professionalism.
  • Tech-Savvy: Proficient in using CRM software (e.g., Salesforce, HubSpot) and other sales tools. Comfortable with digital communication tools (e.g., Zoom, Microsoft Teams) for remote sales engagements.
  • Goal-Oriented: Strong drive to achieve individual and team sales targets. Ability to track performance and adjust strategies to achieve results.
  • Problem-Solving: Excellent critical thinking skills to handle objections and find solutions that benefit the customer while driving company growth.
  • Team Player: Ability to collaborate and work effectively with cross-functional teams to ensure customer satisfaction and sales success.

Key Skills Required

Customer ServiceSalesCold CallingSocial MediaClosing SalesCollaborationCommunicationCommunication ToolsCritical ThinkingCustomer NeedsCustomer Relationship ManagementCustomer SatisfactionDevelopmentDigital CommunicationEmpathyField SalesFocusedInfluenceInside SalesLead GenerationManagementMarket ResearchMarketingMicrosoft TeamsProduct OfferingsProfessionalismReportingResearchRevenue GrowthSales AcumenSales ProcessSales TargetsTeam DevelopmentTeam PlayerVideo ConferencingWritten Communication

Job Overview


Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Mid-Senior level

Salary: Competitive & Based on Experience

Experience: 1 - 2 yrs

Contact Information


Company Name: Weekday AI

Recruiting People: HR Department

Website: https://www.weekday.works

Location

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