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Senior Technical Program Manager, Sales Prod Eng & Ops

San Francisco, CA, USA

198 Days ago

Job Description


Want to make a difference by delivering business-critical technology and tools to support one of Amazon?s fastest growing businesses? The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead strategic programs focused on Salesforce and integrating 3rd-party applications into our advertising ecosystem. This role requires deep technical knowledge, a proven ability to lead cross-functional teams, and a track record of driving large-scale enterprise integrations. As a TPM, you will play a pivotal role in defining and executing integration strategies, influencing both technical and business stakeholders, and ensuring seamless scalability to support our global operations.

Every day, Amazon Advertising helps millions of customers discover new products and services by understanding their interests, anticipating needs, and meeting them with relevant recommendations wherever they are across the web. Advertising Sales teams help increase the diversity of choices provided to these customers by onboarding new brands to Advertising platforms, as well as expanding relationships with existing brands. The Sales & Partner Enablement (SPE) organization enables these Sales teams to devote more time and focus to growing Amazon?s advertising partnerships and less to administrative tasks by empowering individual reps with tools, analytics, and processes that let them manage their business efficiently even at enterprise scale. Salesforce, along with integrated 1st and 3rd-party applications, forms the cornerstone of our sales technology stack. This comprehensive platform empowers sales team members to efficiently manage the entire customer lifecycle - from lead generation to ad campaign execution.

Key job responsibilities

Strategic Leadership: Drive the end-to-end delivery of large-scale programs involving Salesforce and 3rd-party Applications, ensuring alignment with Amazon Advertising?s long-term business and technical goals.

Vendor Management: Develop and maintain detailed roadmaps for 3rd-party tools, optimizing vendor relationships to reduce redundant data costs, scale tool usage across teams, and onboard additional tools seamlessly.

Solution Architecture: Collaborate with engineering, Salesforce administrators, and external vendors to design and implement scalable, secure, and efficient integration architectures, workflows, and APIs.

Stakeholder Influence: Partner with senior leaders, technical teams, and business stakeholders to align on priorities, drive consensus, and deliver impactful solutions that scale globally.

Data-Driven Decisions: Define KPIs and metrics to measure program success, identify areas for improvement, and provide transparent, actionable updates to leadership through detailed reporting and insights.

Cross-Team Collaboration: Act as the key connection point between engineering, business teams, and 3rd-party partners, ensuring alignment, effective communication, and seamless execution.

Basic Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field.

5+ years of experience in technical program management, leading cross-functional projects in software or cloud platforms.

Strong familiarity with Salesforce, AWS, and other cloud technologies.

Proven ability to manage multiple competing priorities in a dynamic, fast-paced environment.

Exceptional verbal and written communication skills, with a demonstrated ability to influence senior leadership and technical stakeholders.

Preferred Qualifications

Advanced degree in Computer Science, Business, or a related field (e.g., Master?s or MBA).

7+ years of experience in technical program management, leading cross-functional projects in software or cloud platforms.

Deep familiarity with Salesforce, Gong, AWS, ZoomInfo, and other 3rd-party data technologies.

Proven ability to solve ambiguous, complex technical and business challenges independently.

Expertise in driving organizational efficiency, managing technical debt, and fostering cross-team collaboration at scale.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company?s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit

https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Key Skills Required

Customer ServiceSolution ArchitectureArchitectureAWSSalesAdvertisingAdvertising SalesAnalyticsBusiness OperationsCollaborationCommunicationComprehensiveComputer ScienceDemonstrated AbilityDesignEcosystemEffective CommunicationFocusedGlobal OperationsHighly SkilledHistoryInclusiveInfluenceIntegrationLead GenerationLeadershipManagementOnboardingOrientationProfessionalismProgram ManagementProven AbilityReportingSales TechnologyScalabilityScienceSound JudgmentStrategic LeadershipTeam CollaborationTechnical DebtTechnical KnowledgeTechnical Program ManagementVendor ManagementWritten CommunicationZoominfo

Job Overview


Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: $133,900 - $143,900 / Annual Salary

Experience: 5 - 6 yrs

Contact Information


Company about us:

Amazon.com, Inc. is a global technology and e-commerce company that has revolutionized the way people shop and consume products and services. Founded in 1994, Amazon has grown to become one of the largest and most influential companies in the world, with a market capitalization of over $1 trillion.

At Amazon, we...

Company Name: Amazon

Recruiting People: HR Department

Website: https://www.amazon.com

Company Size: 10000+ Employees

Location

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