Key Recreation Center Supervisor

Key Recreation Center Supervisor

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Key Recreation Center Supervisor

Salary

$56,326.40 - $67,808.00 Annually

Location

Charlottesville (22902), VA

Job Type

Regular Full-Time

Job Number

260200017

Department

Parks and Recreation

Division

Recreation Centers

Opening Date

03/02/2026

Closing Date

3/20/2026 5:00 PM Eastern

Bargaining Unit

N/A

• Description
• Benefits
• Questions

General Summary

The Key Recreation Center Supervisor performs responsible routine work overseeing the daily operations, services, and staff of the Herman Key Recreation Center, including planning, implementing, scheduling, evaluation and maintenance. Supervises the work of subordinate staff. Work is performed under the supervision of the Recreation Operations Division Manager.

The preferred hiring range for this position is between $56,326.40 - $67,808 Ann ually . Starting offer is based on applicable education, experience, and internal equity. This is a full-time, exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, tuition reimbursement, and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.
• The City of Charlottesville manages its own retirement system which offers both a defined benefit and a defined contribution option. While the City does not participate in VRS, the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Directs, develops, and coordinates the overall scheduling, planning, and evaluation of operations, programs, and services of the Herman Key Recreation Center.
• Supervisors, schedules, trains, motivates, coaches, assigns/directs work, and evaluates the performance of subordinate staff; makes decisions on interviewing, hiring, and administration of disciplinary action, and in accordance with established personnel policy and procedures.
• Maintains efficient and effective operations, including in response to sudden changes in staffing and workloads. Handles complex problems/situations and provides technical expertise to staff.
• Provides support for program operations by effectively utilizing automated registration software.
• Conducts inventory checks, forecasts needed equipment and supplies, and orders supplies to maintain inventory. Ensures inventory is kept at appropriate levels.
• Authorizes, allocates, inventories and purchases equipment and recreation supplies within authorized limits. Allocates equipment and operating supplies in accordance to budget goals and guidelines.
• Ensures facility is properly prepared for activities and rentals, and coordinates with center staff.
• Oversees cash handling and accounting responsibilities for the Recreation Center; fees, invoices, and payments.
• Ensures that programs, facilities, and personnel meet all standards and compliance for certifications and licenses, health and safety standards, department program standards, and operational procedures related to the area of assignments; including completing safety assessments, maintaining a hazard free environment, and documenting issues to identify risk areas and recommendations.
• Compiles and retains operational and safety records and complies with federal, state and City safety standards.
• Ensures that all facilities meet quality standards for housekeeping, cleanliness, and maintenance; coordinates issues with appropriate P&R staff.
• Ensures that all required certificates, licenses, permits and operating requirements are current and posted.
• Enforces, implements, and complies with all applicable policies and procedures, evaluates their effectiveness and recommends changes.
• Works with other department staff to ensure facility space is best utilized to meet public needs and to ensure proper/efficient use of resources.
• Advises management in the development of strategies, goals and objectives of the Key Recreation Center.
• Develops and maintains professional working relationships with community and corporate partners, and other agencies. Effectively disseminates information related to Key Recreation Center programs, facility schedules, events, and/or changes.
• Serves as the primary point of contact for Key Recreation Center. Responds to and communicates with participants, parents, co-workers, and the public effectively, professionally, courteously, and thoroughly, including in the handling of complaints and concerns.
• Accountable for accurate time and attendance reports and accident reports for subordinate staff; checks, verifies, updates, and/or corrects program payroll, timesheets, and time records for approval.
• Operates a vehicle to transport equipment, supplies, etc.
• Completes, maintains, and submits various financial, administrative, and statistical reports.
• Develops, prepares, and submits the Key Recreation Center annual budget. Manages and monitors budget and expenditures; makes budget recommendations, and allocations.
• May be required to work weekends, nights, holidays or to be called back to work in weather or non-weather emergencies or as needed to provide necessary services to the public.
• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and reliable attendance.

Other Duties

• As necessary, manages the recreation center's role as a cooling or warming center during extreme weather.
• Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• Bachelor degree in recreation, physical education, hospitality, business administration, or closely related field AND 1 year of progressively responsible experience in recreation services coordinating the daily operations of community centers, sports complexes or similar area, including at least 1 year in a lead, senior, or supervisor capacity.

OR

• Associate degree in recreation, physical education, hospitality, business administration, or closely related field AND 3 years of progressively responsible experience in recreation services coordinating the daily operations of community centers, sports complexes or similar area, including at least 1 year in a lead, senior, or supervisor capacity.

OR

• High School diploma or GED AND 5 years of progressively responsible experience in recreation services coordinating the daily operations of community centers, sports complexes or similar area, including at least 1 year in a lead, senior, or supervisor capacity.

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Certifications/Licenses/Other Requirements:

• CPR/First Aid/AED certification or the ability to become certified within 3 months of hire.
• Must obtain and maintain a valid Virginia driver's license and acceptable driving record according to city criteria.
• Required to successfully pass a pre-employment background check and pre-employment drug screen.

Knowledge, Skills, Abilities and Other Characteristics:

Job Knowledge

• Thorough knowledge of the operations, planning, and best practices related to recreation facility management.
• Thorough knowledge of customer service methods and procedures.
• Knowledge of applicable local, State, and Federal policies, procedures, regulations and fiscal management.
• Knowledge of group work methods and activity facilitation.
• Knowledge of first aid methods and safety precautions used in recreational work.
• Knowledge of fiscal record keeping and inventory procedures.
• Knowledge of methods to motivate, supervise, and evaluate staff and to develop and implement staff training programs.
• General knowledge of required software applications.

Reading

• Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.

Writing

• Intermediate: ability to organize data and write clear and concise reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ability to prepare financial and operational reports.

Math

• Intermediate: ability to deal with number systems; simple formulas, practical application of fractions, percentages, ratios/proportions and measurement.

Communication Skills

• Intermediate: Establishes and maintains effective working relationships with patrons, parents, co-workers, staff, and the public. Provides information on current and revises policies and procedures. Contacts that may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Requires the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

Independence and Decision-Making

• Requires Limited Direction: normally completes work according to their own judgment, requesting supervisory assistance occasionally. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills

• Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and departmental software.

Fiscal Responsibilities

• Develops, prepares and submits annual budget for assigned facility/program, providing justifications for capital equipment, staffing and annually operating supplies. Forecasts supply/equipment needs and ensures receipt of applicable fees.

Supervisory Responsibilities

• Supervises, assigns work, and monitors performance for a group of employees. Makes decisions on hiring, discipline, work objectives/goals, performance evaluation and work assignments.

Other Characteristics

• Organization and time management skills; sometimes under strict time constraints.
• Excellent customer service skills.
• Works closely with others as part of a team.
• Frequent change of tasks and interruptions/requests for service.
• Performs multiple tasks simultaneously.
• Works effectively with sensitive and confidential issues and information.
• May require emergency response.
• May be required to work additional hours outside of normal schedule.
• May require dealing with angry, frustrated and/or upset individuals.

Physical Conditions & Additional Information

Physical Demands:

• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Frequently requires standing and moving about the facility, stooping, reaching, and repetitive motions. Occasionally required to climb on ladder and/or step stool.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

• Work is performed where there may be exposure to a computer screen for extended periods of time, monitor glare, and dust.
• Work is usually performed inside a facility where there may be exposure to varying temperatures, extreme brightness and darkness, vibration, and/or confined space(s), blood-borne pathogens, chemicals/hazardous waste, acidic or harsh substances, electrical hazards, fumes/airborne particles and/or fuels.
• The noise level is usually moderate but may at times be loud.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

Vacation: Need some time off? Use it, you earned it:

Years Worked

0 - <3

3 - <5

5 - <10

10 - <15

15 - <20

20 - <25

25

• Hours Accrued Biweekly

3.09

3.85

4.62

5.4

6.16

6.93

7.7

Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents? Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.

2. INSURANCE:

Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.

+ Choose from two options:

• Select HMO with City-funded HRA ($0 premium for employee-only coverage)
• Choice POS ($13.02 biweekly premium for employee-only coverage)
• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)
• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)

Delta Dental Plan:

• Diagnostic and Preventative?100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
• $1,500 Annual benefit maximum
• $1,000 Orthodontic benefit (children to age 19)

MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

Long-Term Disability: U pon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

3. RETIREMENT:

Pension:

+ Choose from two (2) options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.
• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).

Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

4. VOLUNTARY:

Wellness:

• Gym Membership Reimbursement Program (up to $34.00 per month)
• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses
• Online wellness resources and Lunch-and-Learn Sessions

Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement:

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.

Flexible Spending Accounts:

• Expense accounts available for healthcare, dependent care and parking/mass transit.

01

Please indicate your highest level of education below: (Must be verifiable in reference to the Education History section of your online application.)

• Master's degree in recreation, physical education, hospitality, business administration, or closely related field.
• Bachelor's degree in recreation, physical education, hospitality, business administration, or closely related field.
• Associate degree in recreation, physical education, hospitality, business administration, or closely related field.
• High School Diploma or GED.
• None of the above.

02

Please indicate below your level of progressively responsible experience in recreation services coordinating the daily operations of community centers, sports complexes or similar area: (Must be verifiable in reference to the Work History section of your online application.)

• No experience related to this position.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) to less than five (5) years of relevant experience.
• Five (5) years or greater.

03

Do you have at least 1 year in a lead, senior, or supervisor capacity? (Must be verifiable in reference to the Work History section of your online application.)

• Yes
• No

04

Do you possess a current CPR/First Aid/AED certification?

• Yes; I possess a current CPR/First Aid/AED certification.
• No; However, I have the ability to become CPR/First Aid/AED certified within 3 months of hire, if selected.
• No; nor am I willing to become CPR/First Aid/AED certified.

05

This position requires driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record.
• No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record.
• No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

06

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes
• No

07

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes
• No

Required Question

Employer

City of Charlottesville

Address

P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902

Phone

(434) 970-3490

Website

http://www.charlottesville.gov/jobs