Job Description
About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.
For more details: https://www.rentokil-pestcontrolindia.com
About the Role:
The Sales Capability Manager is responsible to support the sales capability programs in the region/branches assigned as per the business requirements.
The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Identification of training needs and support in developing relevant modules, activities, and tools to ensure a consistent and professional approach across with the aim of increasing standards of sales performance.
Monitoring sales KPIs dashboard (DSP, Pipeline etc) and work with branches to improve on sales KPIs.
Fully implement sales performance assessment tools and sales capability initiatives
Work closely with Branch Managers to improve their ability to manage & support sales teams in the field and their ability to manage performance in their area of responsibility.
Delivery of country specific sales activities to ensure consistency & continuous improvement of sales performance standards. This includes supporting Rentokil PCI Sales Academy Programs.
Work closely with the local HR team in the recruitment process as needed. This is to ensure that the calibre of salespeople joining the sales team is consistently high and that new recruits possess the appropriate competencies at the right levels. This includes the recruitment of CSEs.
Active participation & contribution to business strategy development & deployment and in measuring the progress of these strategies.
Monitors sales team progress against these initiatives and provides feedback to the business/leadership team as and when required.
Requirements
Key Result Areas:
Support Sales Capability development plan/programs with an objective of improving CSE performance.
Delivery of Sales Capability Workshop as per the plan
Branch visit/Field visit with CSE's/SMs at Branch to understand the requirement for capability Development
Review of CSE, BM on weekly basis to improve sales pipeline and sales performance and develop understanding of sales team in interpretation of data
Develop understanding of GM & DM in interpretation of DSP, Pipeline, sales matrix, sales dashboard for them to take necessary corrective action.
Deliver improvement in sales productivity year-on-year. Competencies (Skills essential to the role):
Knowledge & experience in organisational effectiveness and sales management implementing best practices
Excellent interpersonal skills and a collaborative management style.
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excellent stakeholder management, open to direction and Collaborative work style and commitment to get the job done.
Ability to challenge and debate issues of importance to the organisation.
Ability to look at situations from several points of view
Problem solving
Ability to work independently
Educational Qualification / Other Requirement:
Bachelor's Degree (or its equivalent) and MBA with overall experience of 8 to 12 years in Sales/Sales Capability.
Minimum 5 years of Previous experience of stakeholder management.
Strong background and work experience in hardcore sales
Excellent computer skills and proficient in Microsoft office
Excellent communication skills both verbal and written
Excellent content creation skills and presentation skills
Open to travel as and when required
Role Type / Key working relationships:
Individual Contributor
Internal team
External stakeholders
Benefits
What can you expect from RPCI?
Our values lie at the core of our mission and vision. We believe that it's our people who
make our company what it is. We believe in:
Safety
Integrity
Innovation
Learning & Development
Open & Transparent
Qualification
Bachelor's Degree
Key skill Required
- Customer Service
- Microsoft Office
- Business Strategy
- Sales
- Assessment Tools
- Capability Development
- Collaboration
- Collaborative Management
- Commitment
- Communication
- Consistent
- Content Creation
- Development
- Development Plan
- Effectiveness
- Innovation
- Interpersonal Skills
- Interpretation
- Joint Venture
- Leadership
- Learning
- Management
- Management Style
- Performance Assessment
- Pest Control
- Pipeline
- Presentation
- Problem Solving
- Productivity
- Recruitment
- Sales Capability
- Sales Dashboard
- Sales Management
- Sales Performance
- Sales Pipeline
- Sales Productivity
- Stakeholder Management
- Strategy
- Strategy Development
- Training
- Work Independently
