Senior HVAC Office Manager

Rockstar is recruiting for a company that believes the right office manager can be the difference between a business surviving and thriving. This client provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. Each customer is assigned a dedicated office manager with deep HVAC experience to handle administrative and operational tasks such as billing, payroll, permitting, and procurement. Their services save customers up to 16 hours a week, enabling them to focus on growing their business.

The Role:

An experienced HVAC office manager is sought to join the team as a Remote Office Manager. In this role, the individual will be the backbone of the service, using their expertise and AI-powered tools to support multiple small HVAC contractors simultaneously. They will provide the human touch that makes the service invaluable, while leveraging technology to multiply their impact. The best office managers know the industry inside and out. They do more than just handle tasks for an owner; they bring the capacity and experience to help an owner accomplish their goals - whether that's growth, profitability, or getting their free time back.

What You'll Do:

Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service

Use AI-powered tools to optimize workflows and support business growth

Share HVAC industry knowledge with the product team to improve AI solutions

Help contractors implement tools and processes to enhance efficiency

Tailor the approach to meet the unique needs of each contractor

You're a Great Fit If:

Experience in HVAC office management, especially with small businesses

Understanding of HVAC business operations and industry challenges

Skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan

Highly organized and can manage multiple priorities effectively

Ability to communicate clearly and build strong relationships, even remotely

Comfortable with technology and excited about integrating AI into the workflow

Ability to work independently and thrive in a dynamic, evolving environment

Nice-to-Haves:

Experience supporting multiple businesses simultaneously

A knack for process improvement and optimizing workflows

Familiarity with or enthusiasm for learning about AI tools

Why Join Us:

Help multiple amazing small business owners

Work with other rockstar office managers

Competitive salary, health benefits, and equity in a growing startup

Work remotely and enjoy a flexible schedule

Be at the forefront of innovation in the HVAC industry

Grow skills and career in a dynamic tech startup

The WorkHero Difference:

At this company, the individual is more than an office manager - they are a key partner in driving success for multiple HVAC businesses. They will use their skills and AI to help contractors focus on what they do best. It's a chance to multiply their impact and be part of shaping the future of HVAC office management.