Senior Customer Tech Support Specialist

This position is contingent on contract award

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a Senior Customer Tech Support Specialist who will provide Help Desk and server support to one of our customers onsite in Dahlgren, VA.

Requirements

• 6 years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow.
• One of the following certifications: CASP+, CCNP Security, or CISA.
• Active TS/SCI (DoD TOP SECRET clearance with Sensitive Compartmented Information access eligibility) is required to start. The applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.

RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $70,000.00 to $130,000.00 (annually).

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Qualification

High School or equivalent