Patient Coordinator

We are seeking a Patient Coordinator to join our growing, group practice at Commonwealth Dentistry. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive excellent care and have a positive experience at our dental office.

Responsibilities:

• Manage phone calls and schedule patient appointments, including gathering insurance information and updating patient records.
• Ensure the schedule is filled for the dentist and hygienist, using various reports and coordinating with the clinical team.
• Reinforce the financial policy of the office and ensure that payments are current.
• Check in patients using dental software and ensure all necessary paperwork is completed.
• Enter transactions and process payments during patient check-out.
• Maintain electronic records for patients, including updating demographic and insurance information as needed.

Requirements

Requirements:

• Attention to detail and excellent customer service skills.
• Strong planning and organizational skills.
• Professional appearance and demeanor.
• Computer literacy, including experience with dental software (preferred).
• Ability to thrive in a fast-paced, busy dental office environment.
• Previous experience in dentistry or healthcare is a plus.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401k plan
• Employee referral bonus
• PTO
• Paid Holidays