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Customer Service Agent

Mumbai, Maharashtra, India

188 Days ago

Job Description


DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

  • Determining the language needs of the caller
  • Entering appropriate customer information as needed
  • Accessing appropriate databases
  • Quickly transferring calls to the appropriate staff member
  • Providing additional assistance when needed

Requirements

  • Excellent customer service, communication and interpersonal skills
  • Ability to enter and access information using a computer terminal while responding to customer needs
  • Excellent keyboarding skills
  • Professionalism, accuracy and speed are essential
  • Excellent command of the English Language no other language skills are require

Location: Thane West

Job Type: Work from Home ( Only candidates residing in Mumbai will be considered. )

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Performance Bonus

Key Skills Required

Customer ServiceBusiness ProcessCommunicationCustomer NeedsEffective CommunicationHealth InsuranceInsuranceInterpersonal SkillsKeyboardingLanguage SkillsOutsourcingProfessionalism

Job Overview


Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company about us:

DATAMARK Inc. has been a trusted provider of omni-channel contact center and business process outsourcing (BPO) services since 1989. With over 30 years of experience, we have established ourselves as a leader in the industry, employing over 3,119 professionals at our facilities in the United States, Mexico, and India.

Our success...

Company Name: Datamark, Inc.

Recruiting People: HR Department

Website: http://datamark.net

Headquarter: El Paso, Texas, USA 79901

Industry: Consulting / Advisory Services

Company Size: 1001-5000 Employees

Location

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