Discover the essential requirements, duties, responsibilities, and skills needed for a Receptionist job description.
What does a Receptionist do?
A receptionist is someone who helps with various tasks in an office, such as answering phones, greeting visitors, and organizing meetings. They also help with administrative tasks like sorting mail and making travel plans.
Job Description
We are hiring a receptionist to welcome clients and visitors to our office. Your responsibilities will include giving directions to different parts of the office, letting employees know when visitors arrive, answering phone calls and taking messages, and organizing mail.
To do well in this role, you should have good communication skills and be familiar with Microsoft Office programs like Word and Excel. Previous experience as a receptionist can also be helpful.
Job Duties and Responsibilities
- Greet clients and visitors with a friendly attitude.
- Help clients find their way around the office.
- Notify employees when clients arrive.
- Keep the office secure by giving out and collecting badges and keeping track of visitors.
- Assist with administrative tasks like copying, faxing, note-taking, and travel arrangements.
- Prepare meeting and training rooms.
- Answer phone calls professionally and transfer them to the appropriate person when needed.
- Help coworkers with administrative tasks.
- Perform extra tasks as needed.
- Answer, forward, and screen phone calls.
- Sort and distribute mail.
- Train and supervise junior administrative staff.
- Provide excellent customer service.
- Schedule appointments.
Requirements and Qualifications
- Associate's or bachelor's degree in a related field.
- Previous experience as a receptionist or in a similar role.
- Professional appearance and behavior.
- Strong written and verbal communication skills.
- Familiarity with Microsoft programs like Word, Excel, and Outlook.
- Good time management skills.
- Knowledge of administrative and clerical procedures.
- Ability to work well in a team and help with different tasks.