Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Quality Manager job description.
What does a Quality Manager do?
A Quality Manager is responsible for ensuring that all products and services offered by a company meet high quality standards before they are released to the market. They have a crucial role in understanding customer needs and expectations, setting quality standards, and creating processes to control and maintain quality.
Job Description
We are looking for someone who is very detail-oriented and responsible to join our team as a Quality Manager. As a Quality Manager, you will be in charge of monitoring and evaluating our production processes, inspecting our products to ensure high quality, communicating with customers to gather feedback, and other related tasks.
This position is very important as any defective products could result in significant losses for the company. We need someone who is highly conscientious and dedicated to their work.
Job Duties and Responsibilities
- Understand customer needs and expectations for our products
- Create and implement quality control processes
- Set product specifications
- Ensure products meet legal and safety standards
- Supervise staff and monitor production standards
- Inspect raw materials for quality
- Evaluate internal production processes
- Check final products for quality
- Reject any products that do not meet quality standards
- Communicate with customers and gather feedback on our products
- Produce reports on quality standards
- Report any quality issues to upper management
- Evaluate product recalls
- Improve production efficiency and manage waste
Requirements and Qualifications
- Bachelor's degree in business administration or related field
- Certification in quality control is a plus
- Excellent attention to detail
- Strong verbal and written communication skills
- Ability to analyze data and use statistics
- Good interpersonal skills
- Highly conscientious and dedicated to their work