Job Description
At Pitney Bowes, we do the right thing, the right way.
As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:
Client. Team. Win. Innovate.
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.
Join Pitney Bowes as
a
Salesforce Analyst
Years of experience: 6+ years
Job Location ? Pune
Impact
Pitney Bowes is seeking a Salesforce.com System Analyst with strong operations, troubleshooting, and technical skills to help support, maintain, and enhance our Salesforce.com ecosystem.
As an IT System Analyst, you will be part of our core Salesforce.com team that supports and maintains critical enterprise applications. You will be involved in ensuring the availability and performance of the application and integrations to other systems. You will have access to various monitoring and troubleshooting tools that you will use to investigate and resolve issues. You will also be responsible for doing root cause analysis and take necessary corrective actions to prevent reoccurrence of issues. As an IT System Analyst, you will be a person who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
The job
:
Use monitoring tools to identify issues proactively; investigate and help resolve before they impactend users
Improve reliability, quality, and operability of our Salesforce.com ecosystem
Run the production environment with highest availability by effective monitoring and taking a holistic view of system health
Resolve end user issues withinservice level agreements and maintain agreed upon satisfaction ratings
Identify support trends that might warrantsystem changes, communication or education
Participate in outage management activities including outage status communication, problem detection, resolution and root cause analysis
Document ?tribal? knowledge and help create/maintain our knowledge base
Participate in system design consulting, platform management, and capacity planning.
Coordinate and collaborate with other IT teams as needed to maintain system stability
Provide On-Call Support and Issue Resolution
Develop solutions to resolve defects and position the platform for the future
Perform Salesforce.com deploymentsthrough our DevOps tool and manual steps
Adopt the toolset and processes in place for support, delivery, and release activities; collaborate to identifyand implement improvements
Comply with audit requirements
Must have
:
Salesforce.com Certified Administrator
Excellent communication and collaboration skills
Analytical mindset and problem-solving aptitude
Time management and planningskills
Good to have:
Salesforce.com Certified Advanced Administrator
Salesforce.com development experience
Qualifications & Work Experience:
Degree in Business Administration, Computer Engineering or similar work experience
3+ years in an analyst role
3+ years' experience with Salesforce.com
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at
https://www.pitneybowes.com/in .
Only Talent Matters at Pitney Bowes
Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ?Blind Applications? from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.
Watch the video here:
https://www.youtube.com/watch?v=dNB-K5KFU78
Watch the videos below for more information about Life at Pitney Bowes:
+ Who we are (https://www.youtube.com/watch?v=DDHx\_0OV6D4&list=PL06B89F1DD8A5475A)
Pitney Bowes All Stars (https://www.youtube.com/watch?v=yAkQohdWhJM&feature=youtu.be)
Pitney Bowes named a Great Place to Work
Pitney Bowes Gratitude Video (https://www.youtube.com/watch?v=mbCW\_yZyyfY)
Pitney Bowes COVID Care (https://www.youtube.com/watch?v=d8JjFlyaAhs&t=14s)
We will:
Provide the will: opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally
(
P
B Live Well )
Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:
Client. Team. Win. Innovate.
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.
Join Pitney Bowes as
a
Salesforce Analyst
Years of experience: 6+ years
Job Location ? Pune
Impact
Pitney Bowes is seeking a Salesforce.com System Analyst with strong operations, troubleshooting, and technical skills to help support, maintain, and enhance our Salesforce.com ecosystem.
As an IT System Analyst, you will be part of our core Salesforce.com team that supports and maintains critical enterprise applications. You will be involved in ensuring the availability and performance of the application and integrations to other systems. You will have access to various monitoring and troubleshooting tools that you will use to investigate and resolve issues. You will also be responsible for doing root cause analysis and take necessary corrective actions to prevent reoccurrence of issues. As an IT System Analyst, you will be a person who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
The job
:
Use monitoring tools to identify issues proactively; investigate and help resolve before they impactend users
Improve reliability, quality, and operability of our Salesforce.com ecosystem
Run the production environment with highest availability by effective monitoring and taking a holistic view of system health
Resolve end user issues withinservice level agreements and maintain agreed upon satisfaction ratings
Identify support trends that might warrantsystem changes, communication or education
Participate in outage management activities including outage status communication, problem detection, resolution and root cause analysis
Document ?tribal? knowledge and help create/maintain our knowledge base
Participate in system design consulting, platform management, and capacity planning.
Coordinate and collaborate with other IT teams as needed to maintain system stability
Provide On-Call Support and Issue Resolution
Develop solutions to resolve defects and position the platform for the future
Perform Salesforce.com deploymentsthrough our DevOps tool and manual steps
Adopt the toolset and processes in place for support, delivery, and release activities; collaborate to identifyand implement improvements
Comply with audit requirements
Must have
:
Salesforce.com Certified Administrator
Excellent communication and collaboration skills
Analytical mindset and problem-solving aptitude
Time management and planningskills
Good to have:
Salesforce.com Certified Advanced Administrator
Salesforce.com development experience
Qualifications & Work Experience:
Degree in Business Administration, Computer Engineering or similar work experience
3+ years in an analyst role
3+ years' experience with Salesforce.com
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at
https://www.pitneybowes.com/in .
Only Talent Matters at Pitney Bowes
Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ?Blind Applications? from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.
Watch the video here:
https://www.youtube.com/watch?v=dNB-K5KFU78
Watch the videos below for more information about Life at Pitney Bowes:
+ Who we are (https://www.youtube.com/watch?v=DDHx\_0OV6D4&list=PL06B89F1DD8A5475A)
Pitney Bowes All Stars (https://www.youtube.com/watch?v=yAkQohdWhJM&feature=youtu.be)
Pitney Bowes named a Great Place to Work
Pitney Bowes Gratitude Video (https://www.youtube.com/watch?v=mbCW\_yZyyfY)
Pitney Bowes COVID Care (https://www.youtube.com/watch?v=d8JjFlyaAhs&t=14s)
We will:
Provide the will: opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally
(
P
B Live Well )
Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Key skill Required
- Affirmative Action
- Analysis
- Analytics
- Audit
- Business Administration
- Collaboration
- Communication
- Comprehensive
- Computer Engineering
- Consulting
- Design
- Development
- DevOps Tool
- Ecosystem
- Encourage
- Equal Employment Opportunity
- Exceed Expectations
- Inclusive
- Issue Resolution
- Knowledge Base
- Management
- Operability
- Passionate
- Platform Management
- Production Environment
- Root Cause Analysis
- Shipping
- Time Management
- Troubleshooting
- Values Diversity
