Job Description
- Supervise, train, and motivate all restaurant staff, including servers, cooks, and front-of-house employees.
- Assist with hiring and onboarding new team members.
- Delegate tasks and responsibilities to staff and ensure that they are performed to the diner's standards.
- Conduct performance reviews and offer coaching and feedback to improve staff performance.
- Manage employee schedules and staffing levels to ensure proper coverage.
- Ensure that all guests receive prompt, courteous, and professional service.
- Handle guest complaints and concerns efficiently and professionally, striving for guest satisfaction.
- Regularly interact with guests to ensure that their dining experience meets or exceeds expectations.
- Maintain a positive and welcoming atmosphere throughout the dining area.
- Assist in managing day-to-day restaurant operations, including overseeing food preparation, kitchen operations, and cleanliness.
- Ensure the restaurant follows health and safety regulations, including sanitation and food safety standards.
- Maintain inventory control and order supplies as needed to ensure smooth operations.
- Monitor and control the quality of food and beverages, ensuring that they meet the Black Bear Diner's standards.
- Ensure restaurant equipment is properly maintained and report any issues for repair.
- Assist in managing the restaurant's budget and financial performance, including controlling labor costs and food costs.
- Help prepare and review financial reports, tracking expenses, sales, and profit margins.
- Monitor and maintain cash handling procedures, ensuring accuracy and adherence to company policies.
- Participate in efforts to achieve sales targets and maximize profitability.
- Assist with local marketing efforts to promote the restaurant and attract new guests.
- Ensure consistency in brand image and marketing materials.
- Encourage repeat business by fostering customer loyalty and maintaining strong community relations.
- Ensure that the restaurant complies with all federal, state, and local regulations, including those related to food safety, health codes, and labor laws.
- Ensure proper training for staff in areas such as alcohol service and food safety.
- Experience:
- 2-3 years of restaurant management experience, preferably in a casual dining or full-service environment.
- Experience managing a team, providing leadership, and working with budgets and sales goals.
- Skills:
- Strong leadership and organizational skills.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks in a fast-paced environment.
- Strong customer service skills with the ability to resolve conflicts in a professional manner.
- Proficiency in point-of-sale (POS) systems and other restaurant management software.
- Education:
- High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus.
- Physical Requirements:
- Ability to stand and walk for extended periods of time.
- Ability to lift up to 50 pounds.
- Ability to work in a high-energy, fast-paced environment.
Key Skills Required
Job Overview
Job Function: Hotel / Restaurant / Hospitality
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Not Specified
Salary: Competitive & Based on Experience
Experience: 2 - 3 yrs
Contact Information
Company Name: Las Vegas Petroleum
Recruiting People: HR Department
Website: https://lvpetroleum.net/
Location
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