Merchant Business Development Manager

We are looking for a motivated and results-driven Merchant Business Development Manager to join our growing Fidel API team. We're looking for dynamic sales leaders who bring energy and enthusiasm, shaping a culture of excellence. Success in this role requires a consultative sales approach, the ability to translate data-driven insights into actionable strategies and a passion for delivering innovative solutions that create tangible business impact for our merchant partnerships.

Key Responsiblities:

• Leverage your expertise to develop and execute a strategic partnership strategy that drives business growth through new merchant partnerships.
• Act as the primary liaison for merchant partners, crafting and implementing account-level strategies to generate new business, onboard merchant partners onto the Fidel platform, and surpass revenue and long-term growth targets.
• Engage merchant partners with compelling presentations and pitches, showcasing confidence and strategic insight.
• Analyse merchant partner performance and engagement, collaborating with the analytics team to uncover new opportunities for growth.
• Partner with internal teams to ensure seamless integration, operational efficiency, and sustained merchant partner success.
• Cold outreach through email, LinkedIn, attending conferences and events.

Requirements

Qualifications

• 5+ years Proven track record in consultative sales, partnerships, or business development within fintech, payments, adtech, martech, or related industries.
• Must have Card Linked Offers, Loyalty, Cashback Rewards experience.
• Experience managing and growing strategic merchant partnerships, with a focus on revenue generation and long-term value creation.
• Ability to develop and execute go-to-market strategies that drive adoption and engagement.
• Strong problem-solving skills, combining financial acumen, long-term vision, and data-driven approaches to tackle complex challenges.
• Expertise in data-driven selling and marketing, with a deep understanding of business performance metrics and basic statistical analysis.
• Skilled in decision-making, adept at finding common ground and aligning stakeholders and teams with conflicting priorities.
• Experienced in delivering high-impact business reviews to internal leadership and senior executives, as well as external partners.
• Experienced in CRM tools (e.g., HubSpot) and proficient in MS Office Suite, with the ability to leverage technology for pipeline management and business reporting.
• A passion and hunger for Business Development, by cold outreach and attending conferences and events.

Preferred Skills

• Expertise in payment processing, API-based solutions, and understanding the merchant offers ecosystem.
• Experience working with card schemes (Visa, Mastercard and/or AMEX) and navigating data regulations, ensuring compliance while driving business growth.
• Proven ability to lead and manage complex technical sales processes, effectively collaborating with internal product, engineering, and operations teams to deliver seamless solutions.

Benefits

• Competitive base salary + commission and performance-based incentives
• Stock options/equity participation
• Health, dental, and vision insurance
• 401(k) with company match
• Hybrid work
• Professional development and fintech industry training opportunities

Qualification

Bachelor's Degree