Family Home Agencies (FHA) Specialist

Family Home Agencies (FHA) Specialist - Community Services

Salary Range: $60,385.00 - $72,462.00 Annually

GGRC is currently hiring for a FHA specialist. This role works with Family Home Agencies (FHAs) to assess resident capacity, maintain and continually improve quality of service in general, and focus on culturally responsive services. Assists with the development of additional FHAs as an available community living option in underserved areas.

What you'll Do:

• Coordinate quality assurance(QA) oversight activities including unannounced visits.
• Perform annual QA reviews and respond to program quality concerns as needed.
• Act as a liaison for all Department of Developmental Services (DDS) FHA audit activities including pre-audit preparation, point of contact during DDS audits, and coordination of response/follow up post audit as needed.
• Coordinate training efforts including the development of "train the trainer" training modules in key areas, including but not limited to, supporting medication administration, person centered practices, assessment of health and safety support needs, etc.
• Facilitate quarterly FHA meetings in collaboration with other relevant GGRC departments.
• Work with FHAs to proactively identify, plan for, and address concerns within the agencies in the areas of ongoing quality assurance, internal FHA case management, leadership and administrative infrastructure, anticipated expansion and development impact and needs, and provision of culturally responsive services.
• Facilitate FHA Request for Proposal process and vendorization of new FHAs.
• Work collaboratively with others in Community Services and Social Work Services to identify future housing needs; proactively plan FHA growth in the GGRC region.
• Conduct internal and community trainings on the FHA model to contribute to knowledge of housing options in the SF bay area and serve as a guest trainer to FHA home provider trainings when appropriate.
• Participate in special projects, and assist with additional duties or tasks, as assigned.
• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act.

Who You Are

• Thinks out of the box; uses creativity and innovation in problem solving
• Strategically partners with and influences others to secure commitment and create change
• Uses analytical and information seeking skills to identify needs and conduct analyses
• Takes initiative and persists to achieve desired outcomes and implementation
• Collaborates with internal and community team members
• Problem identification and analysis
• Ability to interpret guidelines and standards and apply them in a fair and consistent manner (e.g. Title 17)
• Utilize active listening
• Able to adapt to changing environment
• Familiar customer service orientation
• Ability to organize and prioritize projects and tasks
• Self-directed

Requirements

• Bachelor's Degree in Public Policy, Public Administration, Social Work, Social Services, or related human services field required. Master's degree preferred.
• 2+ years' experience working with people with intellectual/developmental disabilities
• Experience with the development of new programs
• Experience giving trainings or presentations

Desired Qualifications

• Experience with the CA developmental disabilities service system or regional center system
• Experience with developmental disabilities
• Experience with program development and/or consultation
• Knowledge of inclusive, person centered practices
• Experience in multi-cultural settings and/or multi-lingual capacity

Skills

• Program design, development, assessment and evaluation
• Ability to work with a diverse group of people from different department
• Ability to convey complex information and ideas in a clear, concise and professional manner orally and in writing
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software application

Benefits

What are the benefits of working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage.

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.

What makes GGRC so Special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identify with a clear and attentive inquiry into what is important to, as well as important form that one person (whether coworker or person-served, family member or other stakeholder).

How to Apply

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.

Golden Gate Regional Center is an Equal Opportunity Employer.

Qualification

Bachelor's Degree