Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Secret security clearance.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn?t followed a traditional path, or includes alternative experiences, don?t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating ? that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for delivering results.
2+ years of stakeholder management experience.
2+ years of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.
Bachelor's Degree or equivalent experience.
Current, active US Government Security Clearance of Secret or above
Preferred Qualifications
AWS experience and certifications preferred
Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
Strong understanding of AWS services, architectures, and best practices
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
Experience supporting Federal Civilian Government Agencies and Intelligence communities, with at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2). Ability to represent AWS within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation. Has presented to C-level executives as well as technical subject matter experts.
Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS). Shareable experience managing projects with 10+ resources, 6+ months, or $250k+ in contract value. Demonstrated ability to understand operating styles, team/client relationships, and adapt behavior accordingly. 3+ years with software development life cycle (SDLC) and implementing project management best practices across large, complex projects.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,
please visit
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Secret security clearance.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn?t followed a traditional path, or includes alternative experiences, don?t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating ? that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for delivering results.
2+ years of stakeholder management experience.
2+ years of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.
Bachelor's Degree or equivalent experience.
Current, active US Government Security Clearance of Secret or above
Preferred Qualifications
AWS experience and certifications preferred
Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
Strong understanding of AWS services, architectures, and best practices
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
Experience supporting Federal Civilian Government Agencies and Intelligence communities, with at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2). Ability to represent AWS within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation. Has presented to C-level executives as well as technical subject matter experts.
Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS). Shareable experience managing projects with 10+ resources, 6+ months, or $250k+ in contract value. Demonstrated ability to understand operating styles, team/client relationships, and adapt behavior accordingly. 3+ years with software development life cycle (SDLC) and implementing project management best practices across large, complex projects.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,
please visit
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key skill Required
- Software Development
- Project Management
- AWS
- Cloud computing
- Confluence
- Cloud computing
- Amazon Web Services
- Business Goals
- Clearance
- Cloud Adoption
- Cloud Migration
- Code Management
- Comprehensive
- Computing
- Credibility
- Customer Needs
- Delivering Results
- Demonstrated Ability
- Development
- Documentation
- Encourage
- Engagement Management
- Focused
- Guidance
- Highly Skilled
- Implementation
- Inclusive
- Intelligence
- JIRA
- Leadership
- Learning
- Management
- Onboarding
- Orientation
- Professional Services
- Project Leadership
- Proven Ability
- Risk Mitigation
- Scalability
- Security
- Security Clearance
- Software Development Life Cycle
- Source Code Management
- Stakeholder Management
- Strategic Planning
- Team Culture
- Technical Documentation
- Technical Evaluation
- VersionOne
