Is there a job opening for a Customer Service Associate in New York City, NY, USA?

NYC Alliance Company LLC is currently hiring a Customer Service Associate in New York City, NY, USA. The ideal candidate has skills and work experience of 2 - 3 years of experience as Customer Service Associate.

Does NYC Alliance Company LLC hire Customer Service Associate?

NYC Alliance Company LLC looking to hire a qualified Customer Service Associate in New York City, NY, USA. The candidate will have 2 - 3 years of experience as Customer Service Associate.

What is the salary for a Customer Service Associate at NYC Alliance Company LLC?

The salary for a Customer Service Associate at NYC Alliance Company LLC may vary based on factors like experience, location, and responsibilities. The average base salary for this role Customer Service Associate is $ 60,000 - $ 70,000 / Annual Salary. Additionally, you can learn more about the company by visiting their profile at NYC Alliance Company LLC .

What is the average salary for a Customer Service Associate in New York City, NY, USA?

The average salary for a Customer Service Associate in New York City, NY, USA typically ranges from $ 60,000 - $ 70,000 / Annual Salary depending on experience, education, and the company.

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Customer Service Associate

New York City, NY, USA

270 Days ago

Save Job Job Expired

Job Description

EDI Order Management

Process EDI's daily- monitor files making sure orders are being processed in a timely manner.
Review any discrepancies against contracts/bulks
Check inventory availability if no contact/bulk exists- check with Sales prior to processing
Communicate all issues/concerns/discrepancies to Sales and work with the Account/buyers for corrections.
Follow up with accounts/buyers for EDI revisions/correction

Responsibilities

Manage and track production eta to Warehousework closely with warehouse to prioritize and turn goods quickly
Review item set up sheets, AEX forms and Quotes
Walmart systems -Retail link/Nova/Supplier One set ups, updates, requests.
Works closely with Walmart Lead, Sales, Warehouse and production
Own and manage all Sales order Maintenance that needs to be completed daily
Support sales on all customer service/operations functions
Provide documentation to the account requesting EDI transmissions
Main account focus will be Walmart with additional Customer service responsibilities in the Mass Sales department

Requirements

2+ years of experience in customer service, preferably in the apparel industry.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in Microsoft Office Suite and familiar with EDI systems.
Strong problem-solving skills and a commitment to providing outstanding customer service.

Benefits

Competitive compensation packages
Medical, Dental, Vision, FSA
Retirement Savings Plan Match
Summer Fridays
Discounts and More!
Annual Salary $60,000 - $70,000
The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Key Skills Required

Customer ServiceMicrosoft OfficeSalesAccountsCommitmentCommunicationDocumentationInterpersonal SkillsMaintenanceManagementOrder ManagementOrganizational SkillsRetailSales Order

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: $60,000 - $70,000 / Annual Salary

Experience: 2 - 3 yrs

Contact Information

Company about us:

NYC Alliance Company LLC is a leading privately owned woman's multi-platform apparel company, founded in 2008. With a focus on design, quality, and competitive pricing, we offer a wide range of products to cater to the diverse needs of a woman's lifestyle. Our product classifications include sweaters, knits, wovens, and...

Company Name: NYC Alliance Company LLC

Recruiting People: HR Department

Website: http://www.nycalliance.com

Location

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