Is there a job opening for a Client Service Executive in Gurugram, Haryana, India?

Easyfix handy solutions is currently hiring a Client Service Executive in Gurugram, Haryana, India.

Does Easyfix handy solutions hire Client Service Executive?

Easyfix handy solutions looking to hire a qualified Client Service Executive in Gurugram, Haryana, India.

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Client Service Executive

Gurugram, Haryana, India

214 Days ago

Save Job Job Expired

Job Description

Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.

Requirements

Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner.

Manage and resolve customer inquiries and complaints with a focus on providing excellent service.

Build and maintain strong, long-lasting client relationships through effective communication and problem-solving.

Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction.

Handle service requests, follow up on service status, and ensure timely completion of jobs.

Provide timely and accurate reports on client interactions, feedback, and concerns to management.

Assist in identifying areas for service improvement based on client feedback.

Collaborate with the sales team to identify and grow opportunities within the existing client base.

Meet and exceed client service KPIs, ensuring a high level of client satisfaction.

Benefits

Incentives: Attractive Monthly and Quarterly Incentives based on performance.

Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees.

Competitive salary package with growth opportunities within the company.

Qualification

High School or equivalent

Key Skills Required

Customer ServiceClient servicingSalesBusiness ObjectivesCommunicationEffective CommunicationFocusedHealth InsuranceInsuranceManagementPositive AttitudeService Delivery

Job Overview

Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Easyfix handy solutions

Recruiting People: HR Department

Website: https://www.easyfix.in/

Location

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