Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Field Service Technician job description.
What does a Field Service Technician do?
Field service technicians travel to customer locations to provide technical support and maintenance for equipment. They also install new equipment and provide training when needed.
Job Description
We are seeking an experienced field service technician to help maintain and service our customers' equipment. You will travel to different locations, install new equipment, respond to service requests, troubleshoot issues, and provide training on our company's equipment.
To be successful in this role, you should have strong troubleshooting skills, experience working in the field, and the ability to adapt to a flexible schedule. Ultimately, a top-notch field service technician will effectively handle all service calls, providing high-quality repairs for any type of job.
Job Duties and Responsibilities
- Responding to customer service calls and dispatches.
- Meeting with customers to assess service or repair needs.
- Performing routine maintenance on equipment in the field.
- Identifying and troubleshooting equipment malfunctions.
- Repairing equipment and replacing faulty parts.
- Installing and testing new equipment.
- Performing preventative equipment maintenance.
- Providing training on newly installed equipment.
- Keeping company vehicle stocked with necessary equipment.
- Completing job reports.
Requirements and Qualifications
- High school diploma or equivalent.
- Previous experience as a field service technician.
- Relevant technical certification.
- Ability to travel and work a flexible schedule.
- Strong time management skills.
- Mechanical and electrical knowledge.
- Ability to problem-solve.
- Effective communication and training abilities.
- Physically able to handle heavy equipment.
Field Service Technician Salary
The earning potential of a Field Service Technician can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Field Service Technician in the United States is approximately $69617.
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