Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Field Manager job description.
What does a Field Manager do?
A field manager is someone who oversees and evaluates employees while they are working at customers' homes or sites. This job can be found in various industries such as heating systems, internet technology, emergency medical services, construction, and the nonprofit sector.
Job Description
We are seeking a highly motivated and results-driven individual to join our team as a field manager. This role involves hiring, training, and supervising our field representatives, as well as overseeing operations in the field.
The ideal candidate for this position is a strong leader with excellent observational and analytical skills. They should also be goal-oriented and have a good understanding of the work being performed in the field.
Job Duties and Responsibilities
- Hire, train, and motivate field representatives.
- Assign territories, schedules, and necessary supplies and equipment to staff members.
- Visit customer sites and evaluate field representatives.
- Generate reports to identify strengths and weaknesses of each field representative.
- Provide support and track progress of employees in improving their skills.
- Submit reports to HR.
- Conduct training programs for field representatives to improve their job performance.
- Enforce field rules and responsibilities for all representatives.
- Respond to on-call tasks and support field representatives under your supervision.
- Schedule maintenance and repairs for fleet vehicles within budget.
Requirements and Qualifications
- Bachelor's degree in business, management, administration, or a related field.
- Master's degree in business administration is a plus.
- Experience in the relevant industry.
- Excellent project management, organizational, time management, and leadership skills.
- Proficient in computer skills.
- Effective communication, customer service, and problem-solving abilities.
- Self-motivated, results-driven, and independent thinker.