Technical Writer

This role is for one of the Weekday's clients

Min Experience: 2 years

Location: Remote (India)

JobType: full-time

We are seeking a skilled and detail-oriented Technical Writer with a passion for simplifying complex technical information and creating user-friendly documentation. The ideal candidate will bring a blend of technical acumen and excellent communication skills to support global teams and drive internal knowledge-sharing efforts.

Requirements

What We're Looking For

• 2+ years of professional experience as a Technical Writer, preferably in a tech-driven environment.
• A strong interest in developing deeper technical knowledge alongside honing writing and communication skills.
• Excellent command of written English and a proven ability to craft clear, concise documentation.
• Intellectual curiosity and prior experience writing knowledge base articles or user guides.
• A Bachelor's or Associate's degree in English, Technical Writing, Communications, Computer Science, Literature, or a related field (certifications in writing/communication are also considered).
• The ability to grasp complex technical processes and explain them to both technical and non-technical audiences in a clear, structured way.
• Experience in using visualssuch as annotated screenshots, infographics, and chartsto support written documentation, while adhering to brand and style guidelines.
• Highly self-motivated with the ability to work independently as well as collaboratively across global teams.
• Strong attention to detail, especially regarding formatting, tone, and documentation standards.
• Creativity and adaptability in fast-paced, evolving environments.
• Willingness to travel occasionally to U.S.-based offices if required.

Preferred Technical Exposure

• Experience in documenting and troubleshooting systems or tools such as:
• macOS and Windows environments
• Zendesk
• Okta
• Jamf
• Meraki
• Confluence, Jira, Google Workspace, Zoom, Slack, VoIP tools
• Snagit or other screen capture/editing tools

Nice-to-Have Experience (Not Mandatory)

• Creating engaging video tutorials using tools like Final Cut Pro, iMovie, or mmhmm.
• Familiarity with Linux systems and related documentation.
• Exposure to project management workflows or tools.