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Team Member (Sonic)

Henderson, NV, USA

275 Days ago

Job Description


Key Responsibilities: 1. Customer Service:
  • Greet customers in a friendly, professional, and prompt manner.
  • Take customer orders accurately and efficiently.
  • Handle customer concerns or complaints in a positive and respectful way, escalating to management when necessary.
  • Ensure a high level of customer satisfaction by providing exceptional service.
  • Deliver food and beverages to customers quickly and accurately, ensuring proper presentation.
2. Food and Beverage Preparation:
  • Prepare food and drinks according to Sonic's menu standards and customer preferences.
  • Ensure food quality, accuracy, and presentation meet company standards.
  • Operate kitchen equipment, such as fryers, grills, and blenders, safely and efficiently.
  • Maintain cleanliness and organization of the food prep and service areas.
  • Follow all food safety protocols, including proper handling, storage, and sanitation of food.
3. Maintaining Cleanliness:
  • Keep the restaurant clean, including cleaning tables, counters, restrooms, and the dining area.
  • Ensure the kitchen area remains clean and organized throughout the shift.
  • Assist with trash removal and general tidying of the restaurant.
4. Teamwork & Communication:
  • Work closely with team members to ensure smooth operations and customer satisfaction.
  • Communicate clearly with other team members and management regarding customer needs and any operational issues.
  • Support fellow team members by offering assistance during busy periods to ensure fast and efficient service.
5. Cash Handling & POS Operation:
  • Operate the point-of-sale (POS) system to take customer orders and process payments accurately.
  • Handle cash, credit, and debit transactions with accuracy and integrity.
  • Ensure that change is given correctly and receipts are provided to customers.
6. Compliance with Safety & Health Regulations:
  • Follow all safety procedures to ensure a safe working environment.
  • Comply with health, safety, and sanitation regulations, including safe food handling and personal hygiene.
  • Report any safety hazards or equipment issues to management immediately.
7. Additional Duties:
  • Assist with stocking and replenishing supplies during the shift.
  • Help with the restaurant's opening or closing duties as needed.
  • Perform other duties as assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.
Qualifications:
  • Experience:
    • No prior experience required; previous experience in food service or customer service is a plus.
    • A positive attitude and eagerness to work as part of a team.
  • Skills:
    • Excellent communication and customer service skills.
    • Ability to multitask and stay organized in a fast-paced environment.
    • Basic math skills for handling cash and operating the POS system.
    • Ability to follow instructions and maintain Sonic's quality standards.
  • Education:
    • High school diploma or equivalent preferred, but not required.
  • Physical Requirements:
    • Ability to stand, walk, and bend for extended periods of time.
    • Ability to lift up to 25 pounds as needed.
    • Ability to work in a fast-paced, high-energy environment.

Key Skills Required

Customer ServiceCash HandlingCleaningCommunicationComplianceCustomer NeedsCustomer SatisfactionEnsure Food QualityFood QualityFood SafetyManagementMath SkillsPersonal HygienePositive AttitudePresentationProcess PaymentsQuality StandardsRespectfulSanitationTeamworkWorking Environment

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Las Vegas Petroleum

Recruiting People: HR Department

Website: https://lvpetroleum.net/

Location

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