Job Description
- Lead and supervise the team during your shift, ensuring tasks are completed efficiently and in accordance with Sbarro's standards.
- Provide guidance and support to team members, ensuring a positive and productive work environment.
- Help train, motivate, and develop new and existing staff members, providing on-the-job coaching and feedback.
- Assist in delegating tasks to team members based on operational needs and skill levels.
- Assist the restaurant leadership in resolving employee issues and performance concerns.
- Ensure that all customers receive excellent service by supervising team interactions and leading by example.
- Address customer complaints or issues in a timely and professional manner, striving for customer satisfaction.
- Oversee the service area to ensure orders are being fulfilled accurately and efficiently.
- Ensure that the team is meeting Sbarro's customer service standards during peak hours.
- Oversee daily operations, ensuring that food is prepared, cooked, and served according to Sbarro's quality standards.
- Monitor team members' performance during the shift to ensure all tasks are completed efficiently and correctly.
- Assist in managing the flow of the kitchen, service, and cash areas, ensuring smooth coordination.
- Maintain cleanliness and organization in the kitchen and dining areas, adhering to health and safety standards.
- Ensure that food safety, cleanliness, and sanitation procedures are followed at all times.
- Monitor food preparation and handling to ensure compliance with Sbarro's food safety standards.
- Assist in maintaining a clean and safe working environment by following proper sanitation practices in the kitchen and dining areas.
- Conduct safety checks and ensure that the team is trained in safe work practices.
- Assist in managing inventory and supplies, ensuring that food, beverages, and other supplies are stocked and readily available.
- Monitor stock levels during shifts and communicate with management about replenishment needs.
- Help ensure that food and supplies are stored properly and in accordance with health and safety regulations.
- Assist in managing cash transactions, register operations, and ensure accurate cash handling.
- Ensure that team members are following cash handling procedures and are properly trained on register systems.
- Ensure that the cash drawer balances and that accurate transactions are made throughout the shift.
- Assist in the training and development of new and existing team members, providing feedback to improve skills and performance.
- Support the restaurant leadership team by identifying opportunities for improvement within the team and assisting with team development strategies.
- Assist with opening and closing procedures to ensure that the restaurant is ready for the next shift.
- Support the team and restaurant leadership by implementing special projects or promotions.
- Provide support in managing any unforeseen issues or operational challenges during shifts.
- Perform other duties as directed by the restaurant manager or assistant manager to ensure smooth operations.
- Experience:
- 1-2 years of experience in a restaurant or food service environment, ideally in a supervisory role.
- Previous experience in a team leadership position is preferred but not required.
- Skills:
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service skills and the ability to handle customer complaints effectively.
- Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude.
- Strong organizational skills and attention to detail.
- Ability to train, develop, and motivate team members.
- Ability to multitask and prioritize effectively during busy periods.
- Education:
- High school diploma or equivalent required.
- Some college coursework or a related certification in food service or management is a plus.
- Physical Requirements:
- Ability to stand for long periods of time and perform physical tasks in a fast-paced environment.
- Ability to lift up to 25 pounds as needed.
- Ability to work in a hot kitchen environment and handle kitchen equipment safely.
- Competitive hourly wage based on experience.
- Employee discounts on food and beverages.
- Health benefits (medical, dental, vision) for eligible employees.
- Paid time off and other benefits (dependent on the employer).
- Opportunities for career growth and advancement within the company.
Key Skills Required
Job Overview
Job Function: Other
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Not Specified
Salary: Competitive & Based on Experience
Experience: 1 - 2 yrs
Contact Information
Company Name: Las Vegas Petroleum
Recruiting People: HR Department
Website: https://lvpetroleum.net/
Location
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