Job Description
- Assist in leading and managing the restaurant team, including hiring, training, and developing team members.
- Supervise daily operations, ensuring all tasks are completed efficiently and according to company standards.
- Provide guidance and support to team members, promoting a positive work environment.
- Conduct performance evaluations and provide feedback to improve individual and team performance.
- Assist in managing employee schedules and ensuring adequate staffing levels during peak periods.
- Ensure that all customers receive excellent service by providing leadership and support to the team.
- Handle customer complaints or issues, resolving them in a timely and professional manner to ensure customer satisfaction.
- Maintain a high standard of customer service throughout the restaurant, leading by example.
- Monitor the quality of food and service to ensure that Sbarro's standards are being met.
- Assist in overseeing the daily operations of the restaurant, ensuring everything runs smoothly during your shift.
- Ensure that all food items are prepared and served according to Sbarro's quality standards.
- Monitor food inventory levels, assist in ordering supplies, and ensure proper stock levels are maintained.
- Ensure proper sanitation and cleanliness standards are met in both the kitchen and dining areas.
- Maintain safety protocols and ensure a clean and safe working environment for all team members.
- Help manage the restaurant's financial performance, including tracking sales, labor costs, and food costs.
- Assist in developing and maintaining budgets and financial goals for the restaurant.
- Monitor cash handling procedures and ensure that transactions are processed correctly and accurately.
- Help generate daily and weekly reports, analyzing operational performance and making recommendations for improvement.
- Ensure that the restaurant complies with all local health and safety regulations, including food safety standards.
- Monitor and enforce cleanliness and sanitation practices to meet regulatory and company standards.
- Ensure that team members are properly trained in food safety, sanitation, and health protocols.
- Conduct regular safety checks and implement corrective actions when necessary.
- Assist in managing inventory, including receiving shipments, organizing stock, and ensuring food supplies are stored properly.
- Track and manage stock levels to reduce waste and optimize inventory usage.
- Perform regular stock checks and assist in inventory audits.
- Assist with the onboarding and training of new employees, ensuring they are familiar with restaurant policies and procedures.
- Help ensure that all team members are properly trained in food safety, customer service, and restaurant operations.
- Provide coaching and development to staff to enhance their skills and increase team performance.
- Assist the restaurant manager with special projects or initiatives.
- Help in the preparation and execution of promotions and marketing activities.
- Assist with opening and closing procedures, ensuring that the restaurant is prepared for the next shift.
- Experience:
- 1-3 years of experience in a supervisory or leadership role in the restaurant industry, preferably in a quick-service or fast-casual environment.
- Experience in team leadership, food preparation, and customer service.
- Skills:
- Strong leadership and interpersonal skills, with the ability to motivate and guide a team.
- Excellent customer service skills with a focus on maintaining high standards of service and quality.
- Basic understanding of financial and operational performance metrics.
- Ability to work under pressure in a fast-paced environment.
- Strong communication and organizational skills.
- Ability to train and develop team members.
- Education:
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in business, hospitality, or a related field is a plus.
- Physical Requirements:
- Ability to stand for extended periods of time and perform tasks requiring physical stamina.
- Ability to lift up to 25 pounds.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
Key Skills Required
Job Overview
Job Function: Other
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Not Specified
Salary: Competitive & Based on Experience
Experience: 1 - 3 yrs
Contact Information
Company Name: Las Vegas Petroleum
Recruiting People: HR Department
Website: https://lvpetroleum.net/
Location
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