Job Description
Sr. Personal Banker To $70K Chicago, IL Job # 3519 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you. The Position Our community bank client is seeking to fill a Sr. Personal Banker role in the Chicago, IL market. The successful candidate will be performing all customer service functions while maintaining positive relationships with coworkers and customers. The position includes a generous salary of up to $70K plus incentives and an excellent benefits program. Sr. Personal Banker responsibilities include:
- Manage customer bank accounts; open, close and oversee transactions
- Resolve issues with banking services and accounts
- Answer incoming calls from customers and resolve basic inquiries for deposit and basic loan questions.
- Perform account maintenance for customers who want to change their banking products
- Learn and follow the bank's operating procedures
- Process additional functions including detailed reporting as assigned by supervisor
- Escalate issues when necessary to supervisor in order to achieve successful customer service
- High School Diploma or equivalent.
- Two years of experience in customer service or comparable positions.
- Experience in loan sales, application generation, and loan closing experience at a financial institution.
- Previous experience in understanding and explaining credit bureau reports, liaising with members in satisfying loan stipulations, scheduling closings, and processing loan documents.
- Successful ability to sell ancillary insurance products.
- Ability to build positive relationships within the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel.
- Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner.
Key skill Required
- Customer Service
- Accounting
- Sales
- Accounts
- Answer Incoming Calls
- Banking Services
- Communication
- Dedication
- Development
- Influence
- Insurance
- Loan Closing
- Maintenance
- Reporting
- Talent Acquisition
