Salesforce - Support Analyst

</strong> Interpath?is an international and fast-growing advisory business with deep?expertise?in a broad range of specialisms spanning deals,?advisory?and restructuring.

We offer the full spectrum of restructuring services from business performance improvement and value creation through to stress, distress and insolvency offerings. Our advisory practice consists of corporate finance, transaction services, valuations, debt advisory, tax, pensions, forensic accounting and e-discovery services. We help our clients create, defend, preserve, sustain and grow value through the cycle. We work with businesses and their stakeholders across all areas of the market, from regional SMEs all the way up to large, complex multi-national organisations. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021,?Interpath?has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany,?Switzerland,?Austria, Spain,?South Africa, Algeria,?India,?BVI, Cayman Islands, Bermuda, Barbados,?Hong Kong?and Singapore. By 2030 we aim to be one of the world's leading advisory firms with a truly global footprint.

Role Overview Interpath Advisory is seeking a Salesforce Support Analyst to join our Sales & Business Development function, working closely with IT. This is an entry-level opportunity for someone looking to develop their Salesforce and CRM skills in a business-facing role. You will support the day-to-day use of Salesforce across Sales and Business Development teams, helping ensure data is accurate, users are supported, and reporting provides clear insight into the firm's pipeline and performance. You will receive hands-on experience across reporting, data management, and user support, with opportunities to grow your Salesforce expertise over time. This role does not involve Salesforce development or code changes but plays an important role in supporting business processes and improving user adoption.

Responsibilities:

• Provide first-line support to Salesforce users, responding to queries and helping resolve issues.
• Assist with onboarding new starters, including basic Salesforce training and guidance.
• Support users in following best practices for data entry and system usage.
• Help maintain user documentation, guides, and FAQs.

• Build and maintain basic Salesforce reports and dashboards under guidance.
• Work with stakeholders to understand reporting needs and translate them into simple outputs.
• Support the production of regular pipeline and performance reports for Sales teams.

• Perform regular data checks and basic data cleansing activities.
• Maintain and update account, contact, and opportunity data to ensure accuracy.
• Identify and flag data quality issues to senior team members.
• Support adherence to data standards and processes.

• Assist with maintaining the Salesforce pipeline, ensuring opportunities are up to date.
• Support Sales teams in keeping records accurate and complete.
• Help prepare information for pipeline reviews and reporting.

• Work with IT and senior Salesforce team members to support testing of system updates.
• Provide feedback on common user issues and areas for improvement.
• Continuously develop Salesforce knowledge and skills.

Requirements Essential Experience Required:

• 2+ years? experience in a Salesforce support role
• Interest in Salesforce, data, and business systems.

• Basic understanding of CRM systems (Salesforce preferred).
• Comfortable working with data in spreadsheets or systems.
• Willingness to learn report and dashboard creation.

• Strong attention to detail, particularly when working with data.
• Good communication skills and willingness to support colleagues.
• Eagerness to learn and develop new skills.
• Organised and able to manage multiple small tasks.
• Positive, proactive, and team-oriented approach.

• Exposure to Salesforce (e.g., through previous role, education, or self-learning).
• Experience working in a professional services or corporate environment.
• A proven track record of supporting a CRM system in a similar role.

Values? Our four core values are the cornerstones of culture at?Interpath?and steer everything from everyday decisions to larger strategic initiatives. Our?Interpath?Values?are; Do the right thing?- Our comfort zone is uncomfortable. We always make the right decision, not simply what is easy or popular. All?hands on?deck?- stand shoulder-to-shoulder with colleagues and clients, be that physically or from afar. Our individual?expertise?may find the answers, but implementation happens though teamwork. Passion drives'success? -?The impossible is always possible. We push the boundaries of what is expected because?we're?never satisfied with the status quo. Our clients expect the right result when they engage with us, and?it's?only by delivering this that we win. Embrace different?- cultures to mindsets, we welcome all. We believe that people are equal, but not the same. Benefits Benefits At?Interpath, our people lie at the heart of our business.That's?why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits;?Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that?Interpath?do not accept unsolicited resumes from third-party recruiters.?Any employment agency, person or entity that'submits?an unsolicited resume does so with the understanding that?Interpath?will have the right to hire that applicant at its discretion without any fee owed to the'submitting?employment agency,?person?or entity.