Sales Operations Manager

Country:

United States of America

Location: Florida, US, Remote

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We're constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world's first choice in HVAC and refrigeration.

As Sales Operations Manager, your role is critical and highly visible across the organization.

Your key responsibilities include, but are not limited to

Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the Global Enterprise Solution (GES) organization

Conduct monthly and quarterly business reviews with sales leadership for KPIs, goal tracking, and other analyses

Assist in the strategic planning and annual planning activities for the GES organization

Work across business units to promote smooth dealings between GES, Strategic Account, and the field organizations

Collaborate and participate in the incentive compensation strategy

Develop management dashboards and reports that are actionable and automated

Drive process improvement and change management ? lead and deliver training

Create and manage the operating cadence for account teams

Prepare ad hoc analysis & participate on projects as needed

Analyze data and trends to make informed recommendations to managers and drive change

Define requirements for specific tooling to support processes and optimize their day to day work

Lead salesforce.com enhancements for the GES organization

Collaborate with other operations managers to identify and implement best practices

Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs

Required Qualifications

Bachelor's Degree

3+ years of Salesforce experience creating dashboards to drive sales force effectiveness, pricing/revenue management

Preferred Qualifications

Master?s Degree, preferably in Business or Data/Analytics

Experience with Windows application and Microsoft Office programs, especially Excel

Demonstrated knowledge of Salesforce, administrator level experience a plus

Experience in change management

Strong organizational and interpersonal skills

RSRCAR

\#LI-Hybrid

Pay Range:

$112,828 - $157,959 Annually

This position may be eligible for performance-based incentives/bonuses.

Benefits

available

https://www.corporate.carrier.com/careers/work-with-us/

Applications are ongoing

Carrier is An Equal

Opportunity/Affirmative

Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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