Job Description
To facilitate the flow of organization information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face.
Pay Range: $21/hr. to $25/hr.
Work Schedule: Variable Availability of Monday to Friday from 2:00 p.m. to 7:30 p.m. and Saturday, Sunday from 9:00 a.m. to 7:30 p.m.
Responsibilities:
- Answer and responds to incoming telephone calls
- Provide routine organization-related information to callers and visitors
- Signs for, receives and routes incoming mail, including courier deliveries
- Provide back-up clerical support to various departments
- Greets and responds to applicants for employment
- Maintains documentation related to Needs Assessment and Referral calls
Requirements
- High School Diploma or equivalent
Skills:
- High school level reading and writing skill
- Basic arithmetic skills; skills in business English usage
- Excellent telephone etiquette and tact; pleasant and audible speech, with good enunciation
- Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization
- Ability to remain seated at switchboard for long periods of time without significant discomfort or distress
Benefits
- 401K Retirement Plan
- Sick Pay
- Employee Discount Opportunities
Key skill Required
- Arithmetic
- Arithmetic Skills
- Business English
- Clerical Support
- Documentation
- Etiquette
- Facilitate
- Pleasant
- Receiving
- Writing
