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Amazon

Principal Product Manager - Tech, Disability and Leave Services (DLS)

Dallas, TX, USA

165 Days ago

Job Overview


Posted Date: 08 April 2025

Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: $161,900 - $171,900 / Annual Salary

Experience: 7 - 8 yrs

Job Description


Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.

Amazon?s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don?t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground.

The Principal Product Manager ? Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates ? from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee?s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.

Key job responsibilities

Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals

Write and review PR/FAQs and other strategic documents with senior leadership

Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers

Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally

S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy

Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved

Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leaders

Basic Qualifications

Bachelor's degree

Experience contributing to engineering discussions around technology decisions and strategy related to a product

7+ years of technical product or program management experience

Experience owning/driving roadmap strategy and definition

Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously

Preferred Qualifications

Experience in leading technology platforms, work-flow tools, software packages, business applications in HR area

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Key skill Required

  • Business Priorities
  • Communication
  • Customer Experience
  • Emerging Technologies
  • Inclusive
  • Leadership
  • Leave Management
  • Management
  • Onboarding
  • Orientation
  • Product Vision
  • Program Management
  • Proven Ability
  • Roadmap
  • Strategy
  • Upstream


Company Details


Company about us:

Amazon.com, Inc. is a global technology and e-commerce company that has revolutionized the way people shop and consume products and services. Founded in 1994, Amazon has grown to become one of the largest and most influential companies in the world, with a market capitalization of over $1 trillion.

At Amazon, we...

Company Name: Amazon

Recruiting People: HR Department

Contact Number: --

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