We have a position available for a Sprinkler Service Manager in our Service Department. This position plays a crucial role in providing top-quality customer service. The job requires managing multiple tasks and responsibilities while communicating effectively with customers and co-workers.
Responsibilities (including but not limited to the following):
Oversee the growth, profitability, and efficiency of the service department
Scheduling customers
Responding to customer inquiries & provide customer satisfaction
Estimating projects
Ensure all field technicians receive proper training and ongoing development
Close communication with field technicians
Technical assistance as needed to field technicians
Requirements
High school diploma or equivalent.
Excellent customer service management.
3+ years sprinkler service and/or service management experience
Be able to provide outstanding, friendly, solution-based customer service.
Be highly organized, pro-active, and detailed.
Excellent written and verbal communication skills.
Valid driver's license.
Be proficient using Word and Excel.
Added bonus:
Knowledge of Hindsite CRM software
Knowledge of Quickbooks
Salary: Based on skill and experience. Range: $4,400+ per month
Hours: Full-time position, Monday through Friday, 7:00 AM 3:30 PM. (Occasional Saturdays upon request)
Benefits
Health Care Plan (Medical, Dental & Vision)
Employer Matching 401k
Paid Holidays
Paid Vacation
Paid Sick Time
Job Function: Other
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Not Specified
Salary: $4,400 - $4,450 / Monthly Salary
Experience: 3 - 4 yrs
Company Name: Olympic Landscape LLC
Recruiting People: HR Department
Website: http://www.olympiclandscape.com
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