Job Description
Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let's talk! Now is the time to make your move!
WHO ARE WE?
Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You'll fit right in.
What's in it for you?
- Base Salary: $27.50 hourly
- Bonus : Leasing and renewal bonuses (bonuses are subject to change based on eligibility and criteria)
- Benefits: Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO , Health Savings Account, Referral Program
- Benefits Eligibility: Eligible benefits commence on the 1stday of the month following the completion of 30 days of employment
- Schedule : Tuesday - Saturday; 9am-6pm
- Awesome Company Culture!
Job Description Summary
We are seeking a dedicated Assistant Manager to support the operations at Canterbury Apartments , a 180-unit conventional apartment community in Puyallup, WA . This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.
Key Responsibilities:
- Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
- Markets vacant units in accordance with approved marketing plan
- Meets with and responds to resident concerns, requests, and complaints
- Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
- Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables
- Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
- Walks property daily to ensure common areas are in good condition
- Performs annual or more frequent inspection of units and follow ups
Check out our Company and Community reviews!
- https://www.ipgliving.com/careers
- https://www.ipgliving.com/resident-testimonials
If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!
Requirements
- 1+ years' experience managing a conventional multifamily community of 100+ units
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
- Exceptional time management and problem-solving skills
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
- Experience with rent collection and delinquency management
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Ability to handle complaints and ensure community standards are upheld
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
- Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Caf?, Vendor Caf?, Client Central)
- Strong communication skills and works well as a team
- Strong computer skills
- A positive attitude
- Must have a valid driver's license
What will make you stand out:
- Experience using Yardi, or similar property management systems
Benefits
- Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO, Health Savings Account, Referral Program
- Awesome Company Culture
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Sales
- Accounts
- Ability to Handle
- Communication
- Community Engagement
- Compliance
- Conflict Resolution
- Delinquency Management
- Follow Ups
- Insurance
- Interpersonal Skills
- Leasing
- Life Insurance
- Maintenance
- Management
- Management Systems
- Marketing
- Organizational Skills
- Ownership
- Policies and Procedures
- Positive Attitude
- Productivity
- Professionalism
- Profitability
- Property Management
- Rent Collection
- Responsiveness
- Teamwork
- Time Management
- Vendor Contracts
- Written Communication
