Inventory Manager

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we've been in the trenches. Over the last 9 years, we've dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we've innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we've had parents' backs as they navigate the parts of parenthood you don't usually see on the 'gram with honest and raw messaging to provide the answers to questions they didn't even know they had. And, we're just getting started.

How You Will Make an Impact

Frida is seeking an Inventory Manager to join our Warehouse Operations Team. This person will be responsible for accuracy, metrics, and process optimization of all Frida inventory worldwide. The ideal candidate will be highly detail oriented, an effective communicator, and possess exceptional computer skills.

Responsibilities to include:

• Create and maintain key performance metrics related to inventory management, ensuring they are clearly communicated and shared at all levels of the organization to drive transparency, accountability, and continuous improvement.
• Plan, organize, direct, and manage both domestic and international (EU) inventory management activities, ensuring alignment with organizational goals and supply chain efficiency.
• Develop, communicate, and enforce efficient inventory management policies and procedures to optimize stock levels, reduce waste, and improve order fulfillment.
• Regularly update and maintain the ERP system for accurate inventory tracking, ensuring real-time adjustments for stock levels, transfers, and discrepancies.
• Collaborate with Finance and IT departments to ensure inventory changes and adjustments are accurately reflected in financial systems and reporting, maintaining data integrity.
• Monitor warehouse operations to ensure the right quantity, quality, and accuracy of stock, proactively identifying and addressing any discrepancies or inefficiencies.
• Provide coaching, guidance, and performance feedback to the operations team, fostering continuous improvement and addressing inventory management opportunities.
• Lead investigations into book-to-book inventory discrepancies, analyze root causes, and create actionable metrics and reports to track inventory challenges and identify long-term solutions.
• Partner with Quality Assurance and Master Data Management teams to resolve inventory discrepancies related to physical attributes (e.g., SKU mismatches, packaging errors) and ensure compliance with quality standards.
• Maintain and track key metrics for both sellable and non-sellable inventory, including damaged goods, items on Quality Hold, and products pending rework, ensuring timely movement and proper categorization.
• Work closely with Supply Chain Management to monitor physical inventory storage capacity, ensuring there is adequate space for forecasted inventory and preventing overstock or stockouts.
• Lead and contribute to cross-functional projects aimed at improving inventory management processes, system enhancements, and overall operational efficiency. Other ad hoc projects as assigned.

What You Will Need

• Bachelor's Degree in Supply Chain Management, Business, or related field preferred.
• 1-3+ years of warehouse and/or shipping/receiving experience, with a solid understanding of inventory control processes and procedures.
• Highly proficient in ERP systems (NetSuite preferred), WMS systems (Manhattan SCALE preferred) and inventory management tools, with the ability to navigate and execute processes for inventory tracking, adjustments, and reporting.
• Expertise in Microsoft Excel for data analysis, reporting, and inventory metrics, with the ability to manage complex spreadsheets and automate processes where applicable. Ability to analyze inventory data, identify trends, discrepancies, and inefficiencies, and develop actionable solutions.
• Excellent written and verbal communication skills, with the ability to clearly communicate with cross-functional teams, external vendors, and partners.
• Meticulous attention to detail in inventory tracking, reporting, and problem-solving, ensuring high levels of accuracy in all tasks.
• Proven ability to prioritize and manage multiple tasks in a fast-paced, dynamic environment, with the ability to adapt to changing business needs.
• Skilled in identifying inventory challenges, analyzing data to pinpoint root causes, and implementing improvements to optimize processes and workflows.
• A self-starter who can independently manage responsibilities while also working effectively as part of a team to meet goals and drive results.

Working Conditions and Physical Requirements:

• Physical strength to lift up to 25 pounds regularly and up to 50 pounds occasionally
• Over 50% of daily task should be completed on the warehouse floor
• Good visual acuity to inspect incoming and outgoing shipments
• Exposure to varying weather conditions and temperatures in warehouse and on loading dock

Who You Will Work With

Frida is an organization that values collaboration and community. As the Inventory Manager, you will work closely with Operations, Finance, Quality and Supply Chain teams.

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
• FSA & HSA
• 401k matching up to 4% with immediate vesting.
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
• Flexible paid pregnancy and parental leave.
• Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
• Dog friendly office - feel free to bring your best buddy with you to work!
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
• Exclusive employee product discounts.

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:https://frida.com/pages/fridababy-job-applicant-privacy-policy