Bars Manager

KEY RESPONSIBILITIES Service & Hospitality

• Actively oversees the floor during service, engaging with guests, supporting the team, and quickly addressing any challenges to ensure every guest has an exceptional experience.
• Leads by example, stepping into any bar role when needed, especially during busy times or staff shortages.
• Builds and maintains a culture centered on hospitality, professionalism, and teamwork, aligning all staff with the venue's high service standards.
• Handles guest and staff concerns promptly and professionally, in line with company policies. </li></ul> Operations & Safety
  • Maintains a safe, welcoming, and clean environment for both guests and employees at all times.
  • Ensures strict adherence to all Florida state and Duval County health, safety, and hygiene regulations?including staff's personal hygiene and alcohol service laws.
  • Accurately completes all required incident and accident reports, and proactively implements measures to minimize risks and ensure compliance with state and local beverage control laws. </li></ul> Business & Administration
    • Devotes 40% of the role to administrative tasks, including employee scheduling, payroll, invoice processing, and inventory control, ensuring all processes are accurate and compliant with company and Florida state requirements.
    • Tracks business performance, manages costs, and applies strategies to increase sales and profitability.
    • Uses a variety of technology tools, including Microsoft Office, Excel, Google Suite, Toast POS, Seven Shifts, Craftable, and other relevant systems. </li></ul> Leadership
      • Recruits, trains, and motivates a team of bar professionals, providing ongoing feedback, coaching, and recognition.
      • Ensures all team members are well-versed in menu offerings, service standards, company background, and Florida-specific safety and alcohol service protocols.
      • Regularly manages and reviews team performance, offering feedback, recognition, and constructive correction as needed.
      • Maintains high team morale through engaged, hands-on leadership and clear, open communication.
      Requirements
      • At least 3 years of experience managing bars or restaurants in a fine dining or luxury hospitality setting.
      • Proficient with Microsoft Office, Excel, Toast POS, and reservation systems.
      • Valid Florida Responsible Vendor Training or equivalent alcohol service certification.
      • Strong leadership, organizational, and problem-solving skills.
      • Able to work independently, adapt to a flexible schedule (including nights, weekends, and holidays), and comply with all Florida and Jacksonville beverage regulations.
      • Able to stand for up to 10 hours and move or lift items up to 50 pounds as needed.
      • Remains composed and effective under pressure, and willingly performs all tasks necessary to support bar operations, both on the floor and administratively.
      Benefits
      • Health Care Plan (Medical, Dental & Vision)
      • Paid Time Off (Vacation, Sick & Public Holidays)
      • Family Leave (Maternity, Paternity)
      • Life Insurance
      • Short Term & Long Term Disability
      • Shift Meal