Global Service Director

Job Title: Global Service Sales Leader (EQA)

Location: Remote - US

Level:

M19

Job Function:

Account/Direct Sales

Job Summary:

As the Global Service Sales Leader, you will be responsible for driving revenue through the sale of service solutions across diverse global markets. This role focuses on articulating the value proposition of services, including enhanced product performance, minimized downtime, and cost efficiency. You will develop and execute region-specific service sales strategies that address local market needs and drive customer satisfaction. Collaborating with regional teams, you will ensure the successful execution and delivery of service offerings tailored to regional requirements while maintaining global alignment.

Key Responsibilities:

Develop and Execute Global Service Sales Strategies: Create and implement service sales strategies that align with corporate goals while addressing the specific needs of each region. Customize sales approaches based on the local economic environment, customer profiles, and competitive landscape.

Sell the Value of Service Solutions: Clearly articulate the value proposition of service offerings, showing how preventive maintenance, repair services, upgrades, and support contracts improve asset performance, reduce downtime, and provide long-term savings. Tailor these benefits to align with regional market drivers and customer pain points.

Regional Execution and Delivery:

North America:

Leverage existing service networks and customer support infrastructure to deliver fast, reliable service. Emphasize quick response times and localized expertise to meet the needs of industries that prioritize uptime and operational efficiency.

Europe:

Focus on long-term service contracts, preventive maintenance, and compliance with strict regulatory standards. Work with regional teams to highlight how service packages can help customers stay compliant while optimizing performance.

Asia-Pacific:

Develop flexible, cost-effective service models that cater to rapid industrial growth and high-demand markets. Collaborate with local sales teams to address the specific service needs of industries undergoing fast-paced technological advancements.

Latin America:

Promote comprehensive service solutions that offer both preventive and corrective maintenance. Tailor service offerings to address the financial and logistical challenges customers face, with a focus on improving product longevity and reducing operational risk.

Middle East & Africa:

Focus on ensuring service availability in remote or underserved regions, partnering with local service providers and distributors to guarantee prompt delivery and execution. Highlight how services can minimize operational disruptions in challenging environments.

Foster Regional Partnerships: Build strong relationships with regional service leaders, distributors, and customers. Collaborate with local teams to ensure service delivery aligns with customer expectations and cultural preferences.

Collaborate with Cross-Functional Teams: Work closely with product development, marketing, and regional sales teams to ensure service offerings meet customer needs in each region. Develop regionally tailored marketing materials and service plans that resonate with local customers.

Lead and Mentor the Global Service Sales Team: Guide and mentor a global team of service sales professionals, providing region-specific coaching and performance feedback to ensure consistent results.

Market Analysis and Opportunity Identification: Conduct market research and analysis to identify emerging service opportunities in each region. Understand regional competitive landscapes and customer pain points to proactively position service offerings.

Performance Tracking and Adjustments: Track global service sales performance, ensuring regional KPIs are met. Use data and customer feedback to continuously refine service offerings and adjust strategies based on regional market conditions.

Qualifications:

Bachelor's degree in Business, Sales, or related field; MBA or relevant certification preferred.

8+ years of experience in global sales leadership, with a focus on service sales and regional execution.

Proven track record of success in selling value-driven service solutions and achieving revenue targets in multiple regions.

Strong understanding of regional market dynamics and experience customizing service solutions based on local needs.

Excellent leadership, communication, and negotiation skills with the ability to collaborate effectively across cultures and functions.

Experience in cross-functional and multicultural environments.

Ability to travel internationally as required.

Fortive Corporation Overview

Fortive?s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential?your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 164500 - 305500

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities.

Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.