Global Lead, QEC Customer Training

Seattle | Full-time | Permanent |

Salary: $165,000 - $195,000 USD (DOE) + benefits

About us

Riverlane's mission is to make quantum computing useful, sooner. From advances in material science to complex chemistry simulation for drug design and discovery, quantum computers will help solve some of the world's most important challenges. Riverlane is building the quantum error correction stack, Deltaflow, to make this happen. It's a complex problem that requires a range of skills, talent and passion.

We recently raised $75M in Series C fundingto accelerate our cutting-edge R&D in quantum error correction (QEC), and are partnering with many of the world's leading quantum hardware providers and government agencies to make fault-tolerant quantum computing a reality. We're making remarkable progress and growing fast.?

About the role

As quantum computing enters a new phasethe 'QEC era' marked by significant advancements in quantum error correction, it presents new technical challenges and a growing need to train and upskill Riverlane's customers, enabling them to expedite their journey to running successful QEC experiments.

To this end, we have created an incredibly exciting opportunity for a Global Lead, QEC Customer Training to help us achieve our vision. In this position, you will be instrumental in supporting each customer on their journey to exploring QEC through an effective training program that accounts for the varied needs of customers, based on their differing levels of readiness toward QEC today.

What you will do

As Global Lead, QEC Customer Training, you will own and deliver the technical program management and event coordination required to effectively upskill Riverlane customers and Deltaflow users. Using your proven experience in quantum-software related customer training and community-building, you will deliver and manage in-person, virtual and hybrid training programs geared toward enabling Riverlane's customers to achieve their first QEC results, using Riverlane hardware and software.

In this role, you will:

• Train customers on Riverlane's open-source SDK and developer API software tools for QEC experiment workflows and decoders.

• Engage customers with Riverlane's business development team to identify the various levels of QEC readiness in training engagements and develop/execute a scalable upskilling and training strategy to support each of them.

• Work with stakeholders across Riverlane to create digital educational content that can scale beyond in-person training.

• Deliver customer training offerings as part of new Deltaflow integration partnerships.

• Support open-source community efforts, including effective community management and structuring hackathons, with a learning development mindset.

• Champion a culture where Riverlane shares the QEC success stories of customers to benefit the wider QEC community.

Requirements

What we need

• Proven ability to deliver high quality and high impact quantum computing training programs, such as hackathons, online courses and mentorship programs.

• Strong track record of working collaboratively with research and product development teams to enable customers and partners.

• Experience in customer training and community-building around one or more quantum software project such as Stim, Cirq, Qiskit, and/or QASM.

• Demonstrated leadership ability in building developer engagement missions and ambition to enable the QEC user community with useful tools and learning resources.

• Ability to ensure compliance with all export and business controls, data privacy, and best practices for working with global customers at government owned entities.

• Strong written and oral communication skills, with the ability to discuss complex ideas with a variety of audiences, in a clear and simple way.

• A passion for learning and a curious mindset.

Benefits

What can you expect from us?

• A comprehensive benefits package that includes an annual bonus scheme, private health insurance, life insurance and a contributory retirement fund.?

• Equity, so that our team can share in the long-term success of Riverlane?

• Generous annual leave and enhanced family leave?

• A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities

• A learning environment that encourages individual, team and company growth and learning, including an annual training and conference budget

How to apply?

Please upload a CV and covering letter by clicking 'Apply Now'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role.?

We review CVs as we receive them and interview as soon as we have applications that look like a good match (usually within one week). We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role.

If you have any queries, please contact jobs@riverlane.com.?

Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity.?

Studies have shown that women tend to apply to jobs if they meet all or almost all of the requirements whereas men apply even if they meet only some of the requirements. If that sounds like you then please apply we are happy to review your application and let you know if we think you might be a good fit.?

If you need any adjustments made to the application or selection process so you can do your best, please let us know. We will be happy to help.?