Event Services Manager

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel?s newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco?s Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel?s spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.

Boasting 72,000 square feet of customizable venues, modern technology, picturesque waterfront views and a world-class culinary team, our San Francisco Financial District hotel is the ideal conference and meeting space facility to host successful business or lively social events.

Event Services Manager are an integral part of the hotel's overall Food and Beverage team.

Your colleagues will work along with the Restaurant Manager, Executive Steward, Beverage Manager, and Room Service Manager to ensure a successful Food & Beverage Team.

Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

Goal of the Event Services Manager : Effectively and proactively monitor the daily functions of the Events Department. This includes providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department, and the Banquet Beverage.

This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Event Services Manager Responsibilities may include:

Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments.

Leadership responsibilities may also include Convention Services Set Up and Banquet Beverages.

Supervise, Empower, Lead, Coach, and Motivate the Banquet team including captains, and food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement

Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.

Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, and beverage and meeting specifications

Responsible for proactively reviewing staffing and equipment needs

Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage

Responsible for maintaining a high energy, positive, professional appearance

Responsible for developing innovative and creative d?cor for Banquet function space

Responsible for short and long term banquet functions in the front and back of the house

Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.

Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions

Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Ability to develop ideas for special events and holiday functions

This is a salaried position with compensation ranging from $83,600-$116,000.

We Offer Excellent Benefits:

Free Room Nights, Discounted and Friends & Family Room Rates

Medical, Prescription, Dental, and Vision Insurance

Paid vacation, sick days, and holidays

Paid Family Bonding Time and Adoption Assistance

Tuition Reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

Qualifications:

Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule

A true desire to understand and anticipate the needs of others in a fast-paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge

Candidates should be extremely creative, innovative, detail-oriented and organized

Hotel experience and a thorough understanding of all levels of banquet service

Previous experience as an Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor is preferred

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Primary Location: US-CA-San Francisco

Organization:Hyatt Regency San Francisco

Pay Basis:

Yearly

Job Level:Full-time

Job:Catering/Event Planning

Req ID:SAN033218

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.