Customs Broker Manager

A well-established international logistics and freight forwarding provider with over 30 years of experience is seeking an experienced Customs Brokerage Specialist to join their team in Great Neck, NY . This is a full-time, in-office position ideal for professionals with deep expertise in customs clearance, regulatory compliance, and U.S. import procedures.

Salary Range: $75,000 $90,000 annually (based on experience)
Software Requirement: CargoWise experience is required

• Prepare and submit accurate documentation for U.S. Customs clearance
• Classify products using HTS codes and determine duties, taxes, and import compliance requirements
• Ensure compliance with U.S. Customs and Partner Government Agencies (FDA, USDA, Fish & Wildlife, Lacey Act, etc.)
• Communicate effectively with clients and overseas agents on DDP shipments, delivery status, and required paperwork
• Resolve customs delays, documentation discrepancies, and clearance issues
• Maintain records in accordance with CBP and internal compliance standards
• Stay up-to-date with trade regulations and apply changes to internal workflows

Requirements

• 510 years of experience in customs brokerage or import operations within the freight forwarding industry
• CargoWise experience is required
• Strong knowledge of HTS classification, CBP regulations, and PGA requirements
• Experience with FDA codes, Lacey Act entries, and DDP procedures
• Excellent communication, problem-solving, and organizational skills
• Customs Broker License is preferred but not required

Benefits

• Competitive salary ($75,000$90,000 annually)
• Health insurance (medical, dental, vision)
• 401(k) with company matching
• Paid time off and company holidays
• Life and disability insurance
• Supportive, collaborative team culture with long-term career growth opportunities