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Customer Support Specialist

Manchester, NH, USA

479 Days ago

Job Description


Description

The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.

Essential Duties & Responsibilities:

  • Assist in quote preparation
  • Providing Quotes to customers
  • Coordinate Customer Requirements with Sales and Internal Suppliers
  • Customer Relationship BuildingDaily interaction with Micross Customer Base
  • Primary support to the Account Representatives

Requirements

Education/Experience:

  • High School Diploma or equivalent
  • Knowledge of AS9100D
  • General knowledge of reading and interpreting customer drawings
  • Recognition of Technical Terms relevant to electronic components and preparation services
  • Attention to detail
  • Ability to work successfully with multiple departments
  • Able to multitask
  • Excellent written and verbal communication skills
  • Microsoft Office products

Benefits

Medical, Dental, and Vision

401(k)

Company Paid Basic Life Insurance, STD, and LTD

Vacation Time

Sick Time

Holidays

Tuition Reimbursement

Pet Insurance

Legal Insurance offered through Allstate

Critical Illness, Hospitalization and Accident Insurance offered through Allstate

Qualification

High School or equivalent

Key Skills Required

Microsoft OfficeSalesAccident InsuranceAttention to DetailCommunicationInsuranceLife InsurancePet InsuranceReimbursementRelationship BuildingVerbal CommunicationWritten and Verbal Communication

Job Overview


Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Mid-Senior level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company about us:

Micross Components is a trusted provider of advanced microelectronic services, components, die and wafer solutions. With a broad authorized access to die and wafer suppliers and the most comprehensive advanced packaging, assembly, modification and test capabilities, Micross is uniquely positioned to provide unparalleled high-reliability solutions from bare die to fully...

Company Name: Micross Components

Recruiting People: HR Department

Website: http://www.micross.com

Location

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