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Concierge/Receptionist

Staunton, VA, USA

526 Days ago

Job Description


Are you a friendly, detail-oriented professional with exceptional customer service skills? Do you thrive in a fast-paced environment where you can make a positive first impression? We're seeking a dedicated PRN Concierge/Receptionist to join our team at The Legacy at North Augusta!

At The Legacy at North Augusta, we believe that exceptional care begins with a warm welcome. We're committed to providing a superior experience for our patients, visitors, and team members from the moment they enter our facility.

As our Concierge/Receptionist, you'll be the friendly face and helpful voice that greets our patients and visitors. This role requires a unique blend of customer service excellence, attention to detail, and the ability to multitask efficiently in a dynamic healthcare environment.

Responsibilities:
  • Warmly greet and direct patients, visitors, and team members upon arrival
  • Manage multiple phone lines, answering calls promptly and professionally
  • Check-in patients, verifying and updating their information in our system
  • Maintain a clean, organized, and welcoming reception area
  • Assist with various administrative tasks
  • Provide general information about our community and services
  • Handle patient inquiries and concerns with empathy and professionalism

Requirements

  • High school diploma or equivalent; some college education preferred
  • One-year of experience as administrative support preferred
  • Previous experience in customer service or healthcare reception
  • Excellent verbal and written communication skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask effectively in a fast-paced environment
  • Exceptional multitasking skills without compromising on accuracy
  • Strong problem-solving abilities and a proactive approach to customer service
  • Flexibility to adapt to changing priorities throughout the day
  • Commitment to maintaining confidentiality and professionalism at all times

Benefits

Exciting Benefits That Make a Difference

At National Lutheran Communities & Services, we believe that our team members deserve exceptional rewards for their dedication and hard work. Here's what you can look forward to when you join our mission-driven organization:

  • Competitive pay
  • Next Day Pay: Experience financial flexibility with our innovative next day pay option, allowing you to access your earnings when you need them
  • Fitness Programs & Gym Memberships: Stay active and healthy with access to fitness programs designed specifically for older adults, along with gym memberships that promote wellness
  • Team Member Recognition Program: Be celebrated for your hard work! Our recognition program acknowledges and rewards your contributions
  • Discounted Team Member Meals: Enjoy delicious meals at a discounted rate while you're at work!
  • Opportunities for career development

Job Type: PRN

Salary range: $17.00 - $21.00 based on years of experience

Key Skills Required

Customer ServiceAttention to DetailCareer DevelopmentCommitmentCommunicationCustomer Service ExcellenceDedicationDevelopmentEmpathyHealthcareMultitaskingProactiveProfessionalismWritten Communication

Job Overview


Job Function: Other

Job Type: Part Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: $17 - $21 / Hourly Salary

Experience: 0 - 0 yrs

Contact Information


Company Name: National Lutheran Communities & Services

Recruiting People: HR Department

Website: https://www.nationallutheran.org/

Location

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