Community Association Manager

Community Association Manager Location: Greenbelt or Rockville, MD (HYBRID - onsite 3 days/week, remote 2 days/week) Salary: $80,000 - 85,000/yr

About the Role: The Community Manager is responsible for overseeing the daily operations of a residential community association. This role serves as the primary liaison between the Board of Directors, residents, staff, and service providers. The manager ensures that the community is well-maintained, financially sound, and compliant with governing documents, while delivering superior customer service to residents.

• Serve as the primary contact for residents, board members, committees, and vendors.
• Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes.
• Attend and facilitate Board, Annual, and Special Meetings as required.
• Ensure compliance with governing documents, policies, and applicable laws/regulations.
• Draft and review RFPs, secure proposals, and make recommendations to the Board.

• Assist in preparing and presenting annual budgets and reserve studies.
• Review and approve expenditures in line with budgetary guidelines and thresholds.
• Process invoices, reconcile accounts, and maintain accurate financial records.
• Provide monthly financial and management reports to the Board.

• Conduct regular property inspections to ensure compliance with community standards.
• Issue violation notices and follow up on compliance matters.
• Oversee vendors, contractors, and service providers to ensure quality performance.
• Coordinate preventive maintenance programs and capital projects.
• Ensure safety and security protocols are upheld within the community.

• Respond to resident inquiries and requests in a timely, professional manner.
• Promote a positive and inclusive community atmosphere.
• Hire, train, supervise, and evaluate onsite staff as applicable.
• Coordinate community communications, events, and newsletters.

  </li></ul> Qualifications:

  • 2+ years of experience in community association or property management (onsite experience preferred).
  • CMCA, AMS, or PCAM certification (preferred but not always required).
  • Strong knowledge of community governance, property maintenance, and vendor management.
  • Proficiency in Microsoft Office Suite and community management software.
  • Excellent written and verbal communication skills.
  • Strong leadership, organizational, and time management abilities.
  • Ability to handle conflict resolution with professionalism. </li></ul> Working Conditions:
    • Ability to walk property grounds and climb stairs as needed for inspections.
    • Office environment combined with outdoor property inspections.
    • Must be available to handle after-hours emergency calls when necessary.
    Core Competencies:
    • Customer service focus and professionalism.
    • Financial and project management skills.
    • Leadership and team management.
    • Problem-solving and decision-making abilities.
    • Attention to detail and compliance orientation.