Job Description
The Amazon Fresh Grocery Communications team is excited to welcome a Communications Program Manager to our dynamic team, based in Arlington, VA.
The Communications PM will help to execute the store communications strategy, owning tactical communications and managing event logistics and tool administration. This candidate will have the opportunity to think critically, act tactically, and write effectively. The successful candidate must be comfortable managing and executing a high volume of communications.
This is an opportunity for someone to learn about our business and retail processes, show an ability to deliver tangible results and strong ownership, and put themselves on a path to becoming a senior program manager.
Candidates must come to this position with strong written and verbal communication skills and excellent attention to detail. To ensure success, candidates should be innovative, organized, and self-motivated with the ability to multitask and adapt in a fast-paced environment. The ideal candidate will demonstrate the ability to spot risks and ask the right questions to ensure field team members can successfully operate based on the information we provide.
Key job responsibilities
Write, edit, and publish tactical store communications
Use effective and simple messaging, so that communications can be easily understood and acted on by operations associates and Store leadership.
Audit recurring tasks and self-service content
Work with cross-functional teams to maintain and update the store facing resources and materials.
Manage and communicate logistics for field engagement events
Support the larger Communications team with project management and execution
A day in the life
As an ideal candidate, you have a passion for writing and associate engagement, and will work backwards from our customers to deliver clear and concise messaging that will educate, engage, and empower our field teams. As a Communications PM, you will publish tactical communications, manage permissions and troubleshoot issues in our primary communications tool, and help coordinate engagement events. You will collaborate with other corporate team members as needed to create unified and consistent messaging for store associates.
Basic Qualifications
2+ years of program or project management experience
1+ years of experience supporting and/or owning communications programs
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
Strong written and verbal communication skills
Excellent organizational and time management abilities
Ability to work in a fast-paced, dynamic environment
Strong problem-solving and critical thinking skills
Attention to detail and commitment to delivering high-quality work
Preferred Qualifications
Bachelor's degree in Communications, Marketing, or a related field
Familiarity with content management systems and collaboration tools. Knowledge of Salesforce Experience Cloud is a plus
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Communications PM will help to execute the store communications strategy, owning tactical communications and managing event logistics and tool administration. This candidate will have the opportunity to think critically, act tactically, and write effectively. The successful candidate must be comfortable managing and executing a high volume of communications.
This is an opportunity for someone to learn about our business and retail processes, show an ability to deliver tangible results and strong ownership, and put themselves on a path to becoming a senior program manager.
Candidates must come to this position with strong written and verbal communication skills and excellent attention to detail. To ensure success, candidates should be innovative, organized, and self-motivated with the ability to multitask and adapt in a fast-paced environment. The ideal candidate will demonstrate the ability to spot risks and ask the right questions to ensure field team members can successfully operate based on the information we provide.
Key job responsibilities
Write, edit, and publish tactical store communications
Use effective and simple messaging, so that communications can be easily understood and acted on by operations associates and Store leadership.
Audit recurring tasks and self-service content
Work with cross-functional teams to maintain and update the store facing resources and materials.
Manage and communicate logistics for field engagement events
Support the larger Communications team with project management and execution
A day in the life
As an ideal candidate, you have a passion for writing and associate engagement, and will work backwards from our customers to deliver clear and concise messaging that will educate, engage, and empower our field teams. As a Communications PM, you will publish tactical communications, manage permissions and troubleshoot issues in our primary communications tool, and help coordinate engagement events. You will collaborate with other corporate team members as needed to create unified and consistent messaging for store associates.
Basic Qualifications
2+ years of program or project management experience
1+ years of experience supporting and/or owning communications programs
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
Strong written and verbal communication skills
Excellent organizational and time management abilities
Ability to work in a fast-paced, dynamic environment
Strong problem-solving and critical thinking skills
Attention to detail and commitment to delivering high-quality work
Preferred Qualifications
Bachelor's degree in Communications, Marketing, or a related field
Familiarity with content management systems and collaboration tools. Knowledge of Salesforce Experience Cloud is a plus
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Project Management
- Microsoft Office
- Logistics
- Attention to Detail
- Audit
- Collaboration
- Commitment
- Communication
- Consistent
- Content Management
- Critical Thinking
- Dynamic Environment
- Inclusive
- Leadership
- Management
- Management Systems
- Marketing
- Onboarding
- Orientation
- Ownership
- Retail
- Strategy
- Tactical
- Time Management
- Verbal Communication
- Writing
- Written and Verbal Communication
