Job Description
Full time position available for a busy 10 physician practice. Some of the duties of a front office employee include, but are not limited to:
- Welcomes and greets patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Collects co-pays or patient payments and balances throughout the day
Requirements
High School diploma
Strong communication and people skills
Ability to work well with others
Good organizational and multi-tasking abilities
Understands the importance of maintaining confidentiality; able to maintain confidentiality under
HIPAA standards.
Ability to work well under pressure with minimal supervision
Basic to intermediate computer knowledge and skills
Prior administrative or clerical experience in clinical or community-based setting highly
preferred.
Benefits
Paid vacation/sick leave
Health Insurance available for employee
Short-term disability plan
Paid holidays
Profit sharing plan/401K plan
Qualification
High School or equivalent
Key skill Required
- Communication
- Consistent
- Courteous
- Etiquette
- Health Insurance
- Insurance
- Minimal Supervision
- Patient Flow
- People Skills
- Profit Sharing
- Short-Term Disability
- Supervision
