Change Management Lead (IT/IA/IM Configuration Manager Level II) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers? mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Change Management Lead: Responsible for overseeing and coordinating all changes to the network infrastructure, ensuring changes are implemented with minimal risk and maximum efficiency. Acts as a liaison between technical teams, project managers, and business stakeholders to facilitate network modifications.

Description of Job Duties/Responsibilities:

• This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
• Implementing a strategy to support adoption of the change management techniques within the business
• Assessing change readiness and identifying key stakeholders
• Creating change management plans for projects or change initiatives acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations.
• Developing change management processes and tools to support the integration and engagement with change management principles.
• Preparing impact analyses and evaluation of the actual impact of changes
• Analyzing and preparing risk mitigation tactic and processes to minimize business disruption and service downtime.
• Close collaboration with the Projects Managers to integrate change management activities into the existing project plans
• Execution of planned strategies at an enterprise-wide scale
• Conducting regular assessments to track the implementation of change
• Being knowledgeable in the best practices and principles of effective change management
• Having accurate analytical and problem-solving skills to find the root causes of problems and their solutions
• Convene and coordinate appropriate Change Management boards to ensure the proper stakeholders are given appropriate authority
• Conduct Post Implementation Reviews (PIRs) after the implementation of changes
• Maintain all change documentation (policies, procedures, templates, etc.)
• Produce necessary reports to upper management to ensure that the business is meeting its objectives
• Develop, maintain, and improve network change management policies, procedures, and documentation.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Required qualifications include the following:

• Must meet Information Assurance Technical (IAT) Level 2 certification requirements.
• Strong understanding of network infrastructure (LAN, WAN, firewalls, routers, switches).
• Familiarity with ITIL or other IT service management frameworks.
• Excellent organizational, communication, and stakeholder management skills.
• Experience with change management tools (e.g., ServiceNow, Remedy).
• Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Microsoft Visio.
• This position requires limited rotating schedules of after-hours on-call support.

Desired Qualifications:

• ITILv4 Foundations Certification.
• Experience in large enterprise environments.
• Understanding of security and compliance requirements for network changes.

Ready to join our team? Apply today!

Our Change Management Lead (IT/IA/IM Configuration Manager Level II) (Government) earns between $89,200 - $140,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected ? Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chantilly, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status