Business Operations Assistant

The Recap Group is a leading digital entertainment company that works with global media companies such as Fremantle and ITV - producers of beloved talent shows like America's Got Talent, The Voice and more.

We are redefining how legacy television content finds new life in the digital age. By combining creative ingenuity with data-driven strategies, we transform classic TV moments into fresh, engaging, and viral content tailored to today's online audiences. Our expertise spans content strategy, platform optimisation, and audience growth, ensuring that the magic of beloved shows reaches fans across the globe.

At our core, we are passionate about preserving the legacy of iconic talent shows while adapting them for the ever-evolving digital landscape. With billions of annual views and a growing network of platforms, The Recap Group is not just repurposing contentwe're shaping the future of digital entertainment, one viral moment at a time.

We seek a bright and enthusiastic individual to support our CEO and operations generally across the business, excellent written english and impeccable organisational skills will be required, as well as the ability to think rapidly on your feet and use initiative.

You'll be dealing with a variety of tasks ranging from onboarding new team members to scheduling meetings to working in Excel, to working on our YouTube channels and assisting with our partner licensing deals across TV & Music.

Key Responsibilities

• Provide high-level administrative support to the CEO, including scheduling and coordinating meetings, managing calendars, drafting professional correspondence, and arranging travel for New York or London engagements.
• Facilitate the onboarding of new team members by preparing documentation, coordinating training sessions, and ensuring a smooth integration into company workflows.
• Manage general business operations, such as organising internal meetings, tracking project timelines, and maintaining clear communication across creative and operational teams.
• Utilize Microsoft Excel to organize and analyse data, including content performance metrics, partnership tracking, and budget monitoring, ensuring accuracy and accessibility for decision-making.
• Support The Recap Group's YouTube channels by assisting with content uploads, optimizing metadata, monitoring analytics, and collaborating with channel managers to enhance audience engagement and growth.
• Assist with TV and music licensing deals by preparing contracts, tracking rights agreements, and coordinating with legal, creative, and external partners to ensure compliance and efficiency.
• Proactively identify operational challenges, propose solutions, and take ownership of ad-hoc tasks to support the company's evolving needs.
• Participate in virtual and occasional in-person meetings in New York, London or Los Angeles with media partners, taking detailed notes, following up on action items, and representing The Recap Group professionally.
• Monitor and report on operational and YouTube channel performance (working with internal teams), delivering insights to stakeholders to inform strategic decisions.

Requirements

• Experience:
• 13 years of experience in administrative support, operations, or digital media, preferably in entertainment, media, or a related creative industry.
• Skills:
• Impeccable Written English: Outstanding writing, editing, and proofreading abilities for professional emails, contracts, and content-related materials.
• Exceptional Organization: Proven ability to juggle multiple tasks, prioritize effectively, and maintain meticulous attention to detail under tight deadlines.
• Excel Proficiency: Strong skills in Microsoft Excel for data entry, analysis, and reporting (e.g., pivot tables, VLOOKUP, basic formulas).
• Digital Media Knowledge: Familiarity with YouTube CMS, YouTube Studio, and social media analytics, with an understanding of content optimization and audience engagement strategies.
• Quick Thinking & Initiative: Ability to adapt rapidly, solve problems independently, and propose creative solutions in a fast-paced environment.
• Communication: Excellent interpersonal skills for collaborating with internal teams, external partners, and senior leadership, both virtually and in-person.
• Education:
• Bachelor's degree in Law, Business Administration, Media Studies, Communications, or a related field, or equivalent professional experience.
• Technical Requirements:
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, and project management tools (e.g., Asana, Trello, or Monday.com).

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Healthcare contribution