Top

Auto Body Estimator

Long Beach, CA, USA

304 Days ago

Job Description


Craftsman Collision USA is a busy body shop that takes pride in making our customer's lives a little easier after a car accident. Committed to providing safe, timely repairs with best-in-class customer service; we are looking for professional people to join our team and help us achieve our goals. We make it our mission to put a smile on our customer's faces. If you do too, we want to hear from you!

We're looking for an estimator that loves to work with people whether customers or the technicians in the shop. The successful candidate will demonstrate amazing communication skills, a solid knowledge of repair processes and an interest in new technologies. This expertise will earn a competitive pay plan, vacation time, we'll support you in ongoing training and provide a great place to come to work.

Role Summary:

The Estimator is responsible for ensuring that all estimates for repair are accurate, fair and in accordance with work outlined by insurance company requirements. As the customer service front line, they also manage the communication with the customer regarding the repair process and costs.

Requirements

The Estimator is responsible for:

  • Interacting with customers and communicating their needs and requirements
  • Writing quality estimates by inspecting vehicles, costing parts, supplies and labor and determining time for completion of repairs
  • Provide expertise and recommendations to customers regarding their vehicle
  • Coordinating work processes with technicians and other necessary departments
  • Following automobile industry safety norms and standards
  • Perform informative and accurate walk around of all vehicles with customer and explain work performed
  • Delivery of excellent customer service at each customer touch point
  • Helpful and knowledgeable when communicating with customers
  • Providing customer with updates as per internal policies throughout repair process
  • Contributing positively to their work environment and working effectively with their team
  • To be successful in this role the candidate must have:

  • Strong automotive estimating skills required: CCC, Mitchell
  • DRP experience preferred
  • Proficiency in collision repair management systems
  • Multi-tasking abilities
  • Strong customer service and communication skills both verbal and in writing
  • Ability to prioritize time and work independently
  • Desire to work in a performance based environment
  • Applicants must be over 18 with driver's license and have a clean driving record
  • Must pass background check for insurance requirements
  • Strong organizational skills
  • Very strong computer based skill set
  • Spanish speaking an asset
  • Only those authorized to work in the US will be considered
  • Benefits

    Competitive pay plan based on experience

    2 week's vacation

    Medical, dental and other benefits

    Your cover letter and resume should clearly outline how your qualifications & experience fit this position.

    While we appreciate all applications, only those selected for an interview will be contacted. No phone calls please.

    Qualification

    Vocational

    Key Skills Required

    Customer ServiceAutomobileBackground CheckClean Driving RecordCommunicationInsuranceKnowledgeableManagementManagement SystemsOrganizational SkillsRepairsTrainingWork IndependentlyWriting

    Job Overview


    Job Function: Sales / Marketing and Advertising

    Job Type: Full Time

    Workplace Type: Not Specified

    Experience Level: Not Specified

    Salary: Competitive & Based on Experience

    Experience: 0 - 0 yrs

    Contact Information


    Company about us:

    Craftsman Collision is a company that has been leading the way in auto body repairs in Western Canada since 1977. With 43 locations in British Columbia, Alberta, and Saskatchewan, we are the largest independently owned collision repair company in Canada. Our team of over 600 employees is dedicated to providing...

    Company Name: Craftsman Collision

    Recruiting People: HR Department

    Website: http://www.craftsmancollision.com

    Headquarter: North Vancouver, BC, Canada V7P 1A1

    Industry: Automobile / Automotive

    Company Size: 51-200 Employees

    Location

    Important Fraud Alert:
    Beware of imposters. elsejob.com does not guarantee job offers or interviews in exchange for payment. Any requests for money under the guise of registration fees, refundable deposits, or similar claims are fraudulent. Please stay vigilant and report suspicious activity.

    Similar Jobs

    Sales Executive

    City Wide Facility Solutions • Long Beach, CA, USA

    Experience: 5 - 6 yrs

    Salary: $120,000 - $125,000 / Annual Salary

    View Job
    Sales Executive

    City Wide Facility Solutions • Long Beach, CA, USA

    Experience: 5 - 6 yrs

    Salary: $120,000 - $125,000 / Annual Salary

    View Job
    Sales Executive - Global Forwarding

    C.H. Robinson • Long Beach, CA, USA

    Experience: 2 - 3 yrs

    Salary: $75,800 - $118,100 / Annual Salary

    View Job
    Senior Sales Executive

    Marriott • Long Beach, CA, USA

    Salary: $44 - $57 / Hourly Salary

    View Job
    Associate Sales Executive - Global Forwarding

    C.H. Robinson • Long Beach, CA, USA

    Experience: 1 - 2 yrs

    Salary: $56,900 - $88,900 / Annual Salary

    View Job
    Senior Sales Executive - Global Forwarding

    C.H. Robinson • Long Beach, CA, USA

    Experience: 4 - 5 yrs

    Salary: $83,400 - $130,000 / Annual Salary

    View Job
    B2B Sales Executive

    City Wide Facility Solutions • Long Beach, CA, USA

    Experience: 3 - 4 yrs

    Salary: Competitive & Based on Experience

    View Job