Job Description
We have an opportunity for Associate Manager - Operations at Mumbai - Thane location.
A leading national level online platform which facilitates financing of Receivables of Micro, Small and Medium Enterprises (MSME) from buyers through f inanciers. TREDS is in the business of opening accounts, uploading, accepting, discounting and settlement of Invoices and Bills of Exchange by way of Factoring and Reverse Factoring and provide such other services as permitted by the RBI from time-to-time. Invoicemart is an online receivable discounting platform for facilitating the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.
Requirements
Experience: 6 months to 1 year Qualifications: B.Com Candidate should know one language: Marathi, Gujarati, Telugu, Kannada. Freshers can also apply .
Job Role:
Manage Video KYC (VKYC) process for customer onboarding
Ensure VKYC completion targets are met
Oversee and coordinate with Customer to ensure smooth completion of VKYC
Meet daily assigned VKYC completion targets within TAT.
Collaborate with the team to ensure high-quality customer experience during the onboarding process Skills:
6 months to 1 year of relevant experience in operations or customer onboarding (freshers are also encouraged to apply)
Proficiency in one or more of the preferred languages (Marathi, Gujarati, Telugu, Kannada)
Strong communication and organizational skills
Qualification
Bachelor's Degree
Key skill Required
- Accounts
- Communication
- Customer Experience
- Customer Onboarding
- Onboarding
- Organizational Skills
