Area Manager, Sort Center

Amazon ? where builders can build! We're looking for a smart,

customer-obsessed innovator and owner to join our Operations Team

Purview of a Operations Manager

Manager-I,

Operations is responsible for managing a team and facilitating flow of

information across multiple stakeholders to resolve any potential issues

that impact customer experience/ business continuity.

The

candidate should have a basic understanding of the logistics space and

should be able to communicate clearly in the written and oral form.

She/he should be able to come up with process improvements drive them

through completion.

Responsibilities include, but are not limited to

- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

Developing and/or referring to performance metrics to drive team performance and business results.

Identifying the business impact of trends and making data backed decisions.

Communicating with external customers (Carriers, Vendors/Suppliers) and

internal customers (Finance, Ops Excellence, Fulfillment Centers)

Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.

Ability to pull data from numerous databases (using Excel, Access, SQL

and/or other data management systems) and to perform ad hoc reporting

and analysis, as needed, is a plus.

Basic Qualifications

1+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

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