Outbound Team Lead

Introduction

Amazon is seeking bright, motivated and hardworking individuals to fill Team lead Position at our FC. (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to receive products using radio frequency scanners, relocate products using forklifts, pallet jacks and walkies-riders. Team Lead may also be required to pick customer orders on all levels of a multi-level mezzanine, pack and ship customer orders and troubleshoot problems to resolution. Team Lead are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the fulfillment center not limited to picking an order, stowing a cart and loading or unloading of material. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.

Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a Team Lead:

Team lead Best Behavior

Listening to associates and be supportive to managers.

Answering requests and always gets back to people.

Lead by example, doing what we say and act how we say

Must be approachable, talking to employees to know how can L&D better, and contribute towards employees job.

Must exhibit the best behavior while at work.

Always be up to date with the latest techniques, tools, and processes.

Be right, honest, and be willing to accept mistakes.

Be willing to push their limits and accept more responsibilities..

Key job responsibilities

Job Deliverables:

Managing shifts Day/Night in Inbound operation with labor planning and execution at daily level basis various inbound flows.

Prepare SOS plans, allocate labor, lead flow meetings, direct and assign job duties for FC Associates

Monitoring and mentoring of associates on productivity, quality and safety and leading the team of PAs and problem solvers efficiently.

Analyzing and sharing various shift reports and escalate system related issues to leadership on timely manner.

Responsible for shift productivity and quality and associated action plans

Preparing and implementing training and development plans for associates

Conducting 4M and 5S audits for the respective work stations on a daily basis

Ensure FC associates have proper tools to perform the job and coordinate repair or replacement as necessary

Stand-in for Area Manager

A day in the life

Candidate will get varied opportunities to manage entire FC Inbound operations and work on improvement projects.

Basic Qualifications

Bachelor's degree

Speak, write, and read fluently in English

Experience with Microsoft Office products and applications

Preferred Qualifications

Experience in e-commerce, retail or advertising

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.