Account Manager - Digital Cinema

Compensation: $75-80K

Day Shift

An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Manager will be required to manage and co-ordinate high profile feature and trailer projects from asset receipt through to final delivery.

The ideal candidate will be expected to have a minimum of 3 years experience within the media industry, coupled with an understanding of Digital Cinema processes and workflows.

They will be highly motivated, possess a flexible attitude and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.

The role is primarily office based in our Burbank facility.

RESPONSIBILITIES:

Operational responsibilities span all aspects of end to end servicing but specifically focus on project management of theatrically (feature and trailer) led services worldwide.

Theatrical Digital Cinema capacity planning

Localization scheduling (Theatrical Subtitling, GFX, Mastering, QC Leads)

Collaborate directly with all internal groups and divisions including localization and distribution operations, administration, and technology (R&D and Production IT).

Provide production schedules for all client projects in progress

After hours support/response for vendors and clients as needed (dependent on Client Services preference)

Overall support of Client Services

Participate in establishing the overall vision and strategy for the Pixelogic worldwide production / project management operations

Support the production led engagement with all clients on-boarded into Pixelogic workflows

Continuously evolve all production management workflows, procedures and checklists

Support the vision, development, deployment and continuous improvement of all proprietary and internally developed production management systems and tools

Support the overall execution of the company's theatrical production services worldwide

(including operational performance)

Requirements

3+ years of experience in media industry and post-production workflows

1+ years of Digital Cinema account management experience

Ability to engage with and support clients directly to meet and service requests as required

Passionate about customer experience and customer service excellence

A positive attitude when experiencing obstacles and enthusiastic to get things done

Good listening skills, and an ability to assimilate different viewpoints

An approachable individual who can relate to people at all levels of the organization

Outstanding attention to detail and ability to plan complex projects with urgency

Strong organization and prioritization skills

Deep sense of urgency and ability to work in a fast paced environment; ability to work under pressure and hit deadlines.

Problem solver with creative and innovative approach and ability to think out of the box

PREFERRED:

Strong skills with Windows and Microsoft Office Suite

Hands-on experience with digital media workflows is a plus

Prior knowledge of post production processes and good understanding of theatrical workflows