Job Description
Shift: Day Shift - 7am start time - onsite in Burbank
Compensation: $25-26/hr
To support our Digital Cinema department, we are seeking a swing-shift QC Technician who can fulfill the responsibility of linear QC for Digital Cinema Package (DCP) in a theatrical and/or production suite environment, while ensuring that all security protocols are followed when dealing with sensitive material.
The ideal candidate will have a good understanding of DCP including image, audio, accessibility and immersive elements. They should have knowledge and experience with Digital Cinema playback servers, audio, captioning, motion devices and other equipment required to carry out the QC workflows. In addition, QC experience with other formats and media including IMP, video, discs are pluses.
They should be highly motivated, possess a flexible attitude, keen eye for details and a highly effective communicator especially with clients. They should also able to work as part of a team that deals with changing priorities and workloads.
Responsibilities:
Perform theatrical QC services
Perform QC on other materials such as sources from clients (for example DCDM, DSM, video, audio on workstations such as DVS Clipster, Resolve, Colorfront's Transkoder etc)
Perform the above QC internally or/and with clients
Manage client engagements in the theaters where appropriate
Ingest materials via physical media or electronic transmission to playback servers or devices such as Dolby IMS2000, GDC, Doremi etc
Create detailed QC reports
Follow internal as well as client specific security protocols
Must be willing to work weekends, holidays and past their normal scheduled shift if needed
Create stereography maps for foreign language versioning
Other related tasks as assigned to fulfill responsibilities
Requirements
Experience in QC workflows within a theatrical environment preferred
Excellent knowledge and understanding of media including audio, video, subtitles and other immersive elements such as 3D, ATMOS, DTSX, D-Box preferred
Requires accurate and methodical approach to QC. A very detailed attention and focused attitude to audio, video and film impairments and artifacts, while making subjective decision to the severity of an issue and delivering appropriate feedbacks
Experience in working directly with clients and an excellent communicator
Passionate about quality, customer experience and customer service excellence
Ability to work on own initiative and also be a good team player
A positive attitude when experiencing obstacles and enthusiastic towards getting work done
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks
Experience:
Minimum one (1) to two (2) years of experience in quality assurance within a theatrical environment is preferred.
Key skill Required
- Customer Service
- Assurance
- Customer Experience
- Customer Service Excellence
- Electronic Transmission
- Focused
- Initiative
- Methodical
- Methodical Approach
- Passionate
- Positive Attitude
- Quality Assurance
- Security
- Sensitive
- Team Player
- Transmission
- Versioning