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Comprehensive Travel Counselor Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Travel Counselor Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Travel Counselor job description.

What does a Travel Counselor do?

A travel counselor is someone who helps people book flights and choose vacation destinations. They also handle things like hotels and transportation, and can give advice on things like visas, vaccinations, and safety while traveling.

Job Description

We are looking for a professional and enthusiastic travel counselor to join our agency. As a travel counselor, you will help prepare clients for both local and international trips. This may involve communicating with them in person, over the phone, or through email.

To be successful in this role, you should have a deep understanding of travel and be able to connect with a wide range of people. Great travel counselors are friendly, efficient, and always ready to help.

Job Duties and Responsibilities

  • Listen to clients and ask questions to learn about their travel needs.
  • Suggest various options for flights, hotels, car rentals, and currency exchange rates.
  • Discuss important factors like safety and vaccinations with clients.
  • Record all client information accurately in our databases.
  • Book flights, hotels, and car rentals according to the client's preferences.
  • Provide clients with a detailed itinerary and schedule if needed.
  • Answer any questions or address any concerns that clients may have.
  • Report to the travel manager.
  • Keep all client information confidential.
  • Build strong professional relationships with clients by providing friendly service.

Requirements and Qualifications

  • High school diploma or equivalent education.
  • Completed training in travel counseling.
  • A relevant license or certification.
  • Extensive experience in the travel industry and good knowledge of different locations.
  • Previous customer service experience may be helpful.
  • Excellent written and verbal communication skills.
  • Strong telephone and email etiquette.
  • Personable and detail-oriented.

Travel Counselor Salary

The earning potential of a Travel Counselor can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Travel Counselor in the United States is approximately $58727.

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